From b147b1359b658f16f2029395cef04003718568f6 Mon Sep 17 00:00:00 2001 From: keithsw1111 Date: Tue, 26 Sep 2023 21:34:14 +1000 Subject: [PATCH] Add an initial FAQ for common issues --- FAQ/Readme.md | 37 +++++++++++++++++++++++++++++++++++++ 1 file changed, 37 insertions(+) create mode 100644 FAQ/Readme.md diff --git a/FAQ/Readme.md b/FAQ/Readme.md new file mode 100644 index 0000000..01c8cd5 --- /dev/null +++ b/FAQ/Readme.md @@ -0,0 +1,37 @@ +# Falcon F16/F48 V4 Frequently Asked Questions/Issues + +Please see the manual https://docs.google.com/document/d/1449zGk1HEiQjcu6e98ebWnFBMFKUiXaFzis9QGAnfsk/edit + +## Ports 17-32 Not Working on a F48 + +When the controller is in 32 port mode to get 1024 pixels per output Ports 17-32 are actually Ports 33-48 on the board. This is to allow the user to use the onboard receiver. + +## Playback stops when playing a sequence from the SD Card + +The most common reason we have seen for this is not using a sufficiently high quality SD Card. We recommend 8-32GB SanDisk Class 10 SD Cards. Other cards will likely work but we have seen issues with cheaper no-name cards. When the issue occurs the sequence will just stop playing part way through and may display a timeout if you have logging turned on. + +## Controller Status Page Has Blank Board Type + +The best fix for this is to factory reset the controller by applying power while the select button is held down. + +## Controller OLED does not display anything when power is applied + +The most common reasons for this are: + +- Applying 5V but having the voltage selector set to 12V. +- Habing the External power switch set incorrectly. + +## Network Green/Amber Lights dont light when network is connected + +Verify you have plugged the internet into one of the two silver RJ45 connectors with the black insides. + +## LOR/DMX Devices not seeing a signal + +Verify all 3 jumpers next to the DMX RJ45 port are set to the right position. + +## Wifi Web Page Returns 404 Errors + +Install/Reinstall the latest V4 firmware. + + +