mirror of
https://github.com/asterisk/asterisk.git
synced 2025-09-06 12:36:58 +00:00
add realtime support to app_queue for static members/agents (bug #4037)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@5821 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This commit is contained in:
671
apps/app_queue.c
671
apps/app_queue.c
@@ -250,6 +250,7 @@ struct member {
|
||||
int status; /* Status of queue member */
|
||||
int paused; /* Are we paused (not accepting calls)? */
|
||||
time_t lastcall; /* When last successful call was hungup */
|
||||
int dead; /* Used to detect members deleted in realtime */
|
||||
struct member *next; /* Next member */
|
||||
};
|
||||
|
||||
@@ -276,6 +277,7 @@ struct ast_call_queue {
|
||||
unsigned int announceholdtime:2;
|
||||
unsigned int strategy:3;
|
||||
unsigned int maskmemberstatus:1;
|
||||
unsigned int realtime:1;
|
||||
int announcefrequency; /* How often to announce their position */
|
||||
int roundingseconds; /* How many seconds do we round to? */
|
||||
int holdtime; /* Current avg holdtime, based on recursive boxcar filter */
|
||||
@@ -336,7 +338,7 @@ static char *int2strat(int strategy)
|
||||
return "<unknown>";
|
||||
}
|
||||
|
||||
static int strat2int(char *strategy)
|
||||
static int strat2int(const char *strategy)
|
||||
{
|
||||
int x;
|
||||
for (x=0;x<sizeof(strategies) / sizeof(strategies[0]);x++) {
|
||||
@@ -473,68 +475,439 @@ static int statechange_queue(const char *dev, int state, void *ign)
|
||||
return 0;
|
||||
}
|
||||
|
||||
static struct member *create_queue_member(char *interface, int penalty, int paused)
|
||||
{
|
||||
struct member *cur;
|
||||
|
||||
/* Add a new member */
|
||||
|
||||
cur = malloc(sizeof(struct member));
|
||||
|
||||
if (cur) {
|
||||
memset(cur, 0, sizeof(struct member));
|
||||
cur->penalty = penalty;
|
||||
cur->paused = paused;
|
||||
ast_copy_string(cur->interface, interface, sizeof(cur->interface));
|
||||
if (!strchr(cur->interface, '/'))
|
||||
ast_log(LOG_WARNING, "No location at interface '%s'\n", interface);
|
||||
cur->status = ast_device_state(interface);
|
||||
}
|
||||
|
||||
return cur;
|
||||
}
|
||||
|
||||
static struct ast_call_queue *alloc_queue(const char *queuename)
|
||||
{
|
||||
struct ast_call_queue *q;
|
||||
|
||||
q = malloc(sizeof(*q));
|
||||
if (q) {
|
||||
memset(q, 0, sizeof(*q));
|
||||
ast_mutex_init(&q->lock);
|
||||
ast_copy_string(q->name, queuename, sizeof(q->name));
|
||||
}
|
||||
return q;
|
||||
}
|
||||
|
||||
static void init_queue(struct ast_call_queue *q)
|
||||
{
|
||||
q->dead = 0;
|
||||
q->retry = DEFAULT_RETRY;
|
||||
q->timeout = -1;
|
||||
q->maxlen = 0;
|
||||
q->announcefrequency = 0;
|
||||
q->announceholdtime = 0;
|
||||
q->roundingseconds = 0; /* Default - don't announce seconds */
|
||||
q->servicelevel = 0;
|
||||
q->moh[0] = '\0';
|
||||
q->announce[0] = '\0';
|
||||
q->context[0] = '\0';
|
||||
q->monfmt[0] = '\0';
|
||||
ast_copy_string(q->sound_next, "queue-youarenext", sizeof(q->sound_next));
|
||||
ast_copy_string(q->sound_thereare, "queue-thereare", sizeof(q->sound_thereare));
|
||||
ast_copy_string(q->sound_calls, "queue-callswaiting", sizeof(q->sound_calls));
|
||||
ast_copy_string(q->sound_holdtime, "queue-holdtime", sizeof(q->sound_holdtime));
|
||||
ast_copy_string(q->sound_minutes, "queue-minutes", sizeof(q->sound_minutes));
|
||||
ast_copy_string(q->sound_seconds, "queue-seconds", sizeof(q->sound_seconds));
|
||||
ast_copy_string(q->sound_thanks, "queue-thankyou", sizeof(q->sound_thanks));
|
||||
ast_copy_string(q->sound_lessthan, "queue-less-than", sizeof(q->sound_lessthan));
|
||||
ast_copy_string(q->sound_reporthold, "queue-reporthold", sizeof(q->sound_reporthold));
|
||||
}
|
||||
|
||||
static void clear_queue(struct ast_call_queue *q)
|
||||
{
|
||||
q->holdtime = 0;
|
||||
q->callscompleted = 0;
|
||||
q->callsabandoned = 0;
|
||||
q->callscompletedinsl = 0;
|
||||
q->wrapuptime = 0;
|
||||
}
|
||||
|
||||
/* Configure a queue parameter.
|
||||
For error reporting, line number is passed for .conf static configuration.
|
||||
For Realtime queues, linenum is -1.
|
||||
The failunknown flag is set for config files (and static realtime) to show
|
||||
errors for unknown parameters. It is cleared for dynamic realtime to allow
|
||||
extra fields in the tables. */
|
||||
static void queue_set_param(struct ast_call_queue *q, const char *param, const char *val, int linenum, int failunknown)
|
||||
{
|
||||
if (!strcasecmp(param, "music") || !strcasecmp(param, "musiconhold")) {
|
||||
ast_copy_string(q->moh, val, sizeof(q->moh));
|
||||
} else if (!strcasecmp(param, "announce")) {
|
||||
ast_copy_string(q->announce, val, sizeof(q->announce));
|
||||
} else if (!strcasecmp(param, "context")) {
|
||||
ast_copy_string(q->context, val, sizeof(q->context));
|
||||
} else if (!strcasecmp(param, "timeout")) {
|
||||
q->timeout = atoi(val);
|
||||
if (q->timeout < 0)
|
||||
q->timeout = DEFAULT_TIMEOUT;
|
||||
} else if (!strcasecmp(param, "monitor-join")) {
|
||||
q->monjoin = ast_true(val);
|
||||
} else if (!strcasecmp(param, "monitor-format")) {
|
||||
ast_copy_string(q->monfmt, val, sizeof(q->monfmt));
|
||||
} else if (!strcasecmp(param, "queue-youarenext")) {
|
||||
ast_copy_string(q->sound_next, val, sizeof(q->sound_next));
|
||||
} else if (!strcasecmp(param, "queue-thereare")) {
|
||||
ast_copy_string(q->sound_thereare, val, sizeof(q->sound_thereare));
|
||||
} else if (!strcasecmp(param, "queue-callswaiting")) {
|
||||
ast_copy_string(q->sound_calls, val, sizeof(q->sound_calls));
|
||||
} else if (!strcasecmp(param, "queue-holdtime")) {
|
||||
ast_copy_string(q->sound_holdtime, val, sizeof(q->sound_holdtime));
|
||||
} else if (!strcasecmp(param, "queue-minutes")) {
|
||||
ast_copy_string(q->sound_minutes, val, sizeof(q->sound_minutes));
|
||||
} else if (!strcasecmp(param, "queue-seconds")) {
|
||||
ast_copy_string(q->sound_seconds, val, sizeof(q->sound_seconds));
|
||||
} else if (!strcasecmp(param, "queue-lessthan")) {
|
||||
ast_copy_string(q->sound_lessthan, val, sizeof(q->sound_lessthan));
|
||||
} else if (!strcasecmp(param, "queue-thankyou")) {
|
||||
ast_copy_string(q->sound_thanks, val, sizeof(q->sound_thanks));
|
||||
} else if (!strcasecmp(param, "queue-reporthold")) {
|
||||
ast_copy_string(q->sound_reporthold, val, sizeof(q->sound_reporthold));
|
||||
} else if (!strcasecmp(param, "announce-frequency")) {
|
||||
q->announcefrequency = atoi(val);
|
||||
} else if (!strcasecmp(param, "announce-round-seconds")) {
|
||||
q->roundingseconds = atoi(val);
|
||||
if (q->roundingseconds>60 || q->roundingseconds<0) {
|
||||
if (linenum >= 0) {
|
||||
ast_log(LOG_WARNING, "'%s' isn't a valid value for %s "
|
||||
"using 0 instead for queue '%s' at line %d of queues.conf\n",
|
||||
val, param, q->name, linenum);
|
||||
} else {
|
||||
ast_log(LOG_WARNING, "'%s' isn't a valid value for %s "
|
||||
"using 0 instead for queue '%s'\n", val, param, q->name);
|
||||
}
|
||||
q->roundingseconds=0;
|
||||
}
|
||||
} else if (!strcasecmp(param, "announce-holdtime")) {
|
||||
if (!strcasecmp(val, "once"))
|
||||
q->announceholdtime = ANNOUNCEHOLDTIME_ONCE;
|
||||
else if (ast_true(val))
|
||||
q->announceholdtime = ANNOUNCEHOLDTIME_ALWAYS;
|
||||
else
|
||||
q->announceholdtime = 0;
|
||||
} else if (!strcasecmp(param, "retry")) {
|
||||
q->retry = atoi(val);
|
||||
if (q->retry < 0)
|
||||
q->retry = DEFAULT_RETRY;
|
||||
} else if (!strcasecmp(param, "wrapuptime")) {
|
||||
q->wrapuptime = atoi(val);
|
||||
} else if (!strcasecmp(param, "maxlen")) {
|
||||
q->maxlen = atoi(val);
|
||||
if (q->maxlen < 0)
|
||||
q->maxlen = 0;
|
||||
} else if (!strcasecmp(param, "servicelevel")) {
|
||||
q->servicelevel= atoi(val);
|
||||
} else if (!strcasecmp(param, "strategy")) {
|
||||
q->strategy = strat2int(val);
|
||||
if (q->strategy < 0) {
|
||||
ast_log(LOG_WARNING, "'%s' isn't a valid strategy for queue '%s', using ringall instead\n",
|
||||
val, q->name);
|
||||
q->strategy = 0;
|
||||
}
|
||||
} else if (!strcasecmp(param, "joinempty")) {
|
||||
if (!strcasecmp(val, "strict"))
|
||||
q->joinempty = QUEUE_EMPTY_STRICT;
|
||||
else if (ast_true(val))
|
||||
q->joinempty = QUEUE_EMPTY_NORMAL;
|
||||
else
|
||||
q->joinempty = 0;
|
||||
} else if (!strcasecmp(param, "leavewhenempty")) {
|
||||
if (!strcasecmp(val, "strict"))
|
||||
q->leavewhenempty = QUEUE_EMPTY_STRICT;
|
||||
else if (ast_true(val))
|
||||
q->leavewhenempty = QUEUE_EMPTY_NORMAL;
|
||||
else
|
||||
q->leavewhenempty = 0;
|
||||
} else if (!strcasecmp(param, "eventmemberstatus")) {
|
||||
q->maskmemberstatus = !ast_true(val);
|
||||
} else if (!strcasecmp(param, "eventwhencalled")) {
|
||||
q->eventwhencalled = ast_true(val);
|
||||
} else if (!strcasecmp(param, "reportholdtime")) {
|
||||
q->reportholdtime = ast_true(val);
|
||||
} else if (!strcasecmp(param, "memberdelay")) {
|
||||
q->memberdelay = atoi(val);
|
||||
} else if (!strcasecmp(param, "weight")) {
|
||||
q->weight = atoi(val);
|
||||
if (q->weight)
|
||||
use_weight++;
|
||||
/* With Realtime queues, if the last queue using weights is deleted in realtime,
|
||||
we will not see any effect on use_weight until next reload. */
|
||||
} else if (!strcasecmp(param, "timeoutrestart")) {
|
||||
q->timeoutrestart = ast_true(val);
|
||||
} else if(failunknown) {
|
||||
if (linenum >= 0) {
|
||||
ast_log(LOG_WARNING, "Unknown keyword in queue '%s': %s at line %d of queues.conf\n",
|
||||
q->name, param, linenum);
|
||||
} else {
|
||||
ast_log(LOG_WARNING, "Unknown keyword in queue '%s': %s\n", q->name, param);
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
static void rt_handle_member_record(struct ast_call_queue *q, char *interface, const char *penalty_str)
|
||||
{
|
||||
struct member *m, *prev_m;
|
||||
int penalty = 0;
|
||||
|
||||
if(penalty_str) {
|
||||
penalty = atoi(penalty_str);
|
||||
if(penalty < 0)
|
||||
penalty = 0;
|
||||
}
|
||||
|
||||
/* Find the member, or the place to put a new one. */
|
||||
prev_m = NULL;
|
||||
m = q->members;
|
||||
while (m && strcmp(m->interface, interface)) {
|
||||
prev_m = m;
|
||||
m = m->next;
|
||||
}
|
||||
|
||||
/* Create a new one if not found, else update penalty */
|
||||
if (!m) {
|
||||
m = create_queue_member(interface, penalty, 0);
|
||||
if (m) {
|
||||
m->dead = 0;
|
||||
if (prev_m) {
|
||||
prev_m->next = m;
|
||||
} else {
|
||||
q->members = m;
|
||||
}
|
||||
}
|
||||
} else {
|
||||
m->dead = 0; /* Do not delete this one. */
|
||||
m->penalty = penalty;
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
/* Reload a single queue via realtime. Return the queue, or NULL if it doesn't exist.
|
||||
Should be called with the global qlock locked.
|
||||
When found, the queue is returned with q->lock locked. */
|
||||
static struct ast_call_queue *reload_queue_rt(const char *queuename, struct ast_variable *queue_vars, struct ast_config *member_config)
|
||||
{
|
||||
struct ast_variable *v;
|
||||
struct ast_call_queue *q, *prev_q;
|
||||
struct member *m, *prev_m, *next_m;
|
||||
char *interface;
|
||||
char *tmp, *tmp_name;
|
||||
char tmpbuf[64]; /* Must be longer than the longest queue param name. */
|
||||
|
||||
/* Find the queue in the in-core list (we will create a new one if not found). */
|
||||
q = queues;
|
||||
prev_q = NULL;
|
||||
while (q) {
|
||||
if (!strcasecmp(q->name, queuename)) {
|
||||
break;
|
||||
}
|
||||
q = q->next;
|
||||
prev_q = q;
|
||||
}
|
||||
|
||||
/* Static queues override realtime. */
|
||||
if (q) {
|
||||
ast_mutex_lock(&q->lock);
|
||||
if (!q->realtime) {
|
||||
if (q->dead) {
|
||||
ast_mutex_unlock(&q->lock);
|
||||
return NULL;
|
||||
} else {
|
||||
return q;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
/* Check if queue is defined in realtime. */
|
||||
if (!queue_vars) {
|
||||
/* Delete queue from in-core list if it has been deleted in realtime. */
|
||||
if (q) {
|
||||
/* Hmm, can't seem to distinguish a DB failure from a not
|
||||
found condition... So we might delete an in-core queue
|
||||
in case of DB failure. */
|
||||
ast_log(LOG_DEBUG, "Queue %s not found in realtime.\n", queuename);
|
||||
|
||||
q->dead = 1;
|
||||
/* Delete if unused (else will be deleted when last caller leaves). */
|
||||
if (!q->count) {
|
||||
/* Delete. */
|
||||
if (!prev_q) {
|
||||
queues = q->next;
|
||||
} else {
|
||||
prev_q->next = q->next;
|
||||
}
|
||||
ast_mutex_unlock(&q->lock);
|
||||
free(q);
|
||||
} else
|
||||
ast_mutex_unlock(&q->lock);
|
||||
}
|
||||
return NULL;
|
||||
}
|
||||
|
||||
/* Create a new queue if an in-core entry does not exist yet. */
|
||||
if (!q) {
|
||||
q = alloc_queue(queuename);
|
||||
if (!q)
|
||||
return NULL;
|
||||
ast_mutex_lock(&q->lock);
|
||||
clear_queue(q);
|
||||
q->realtime = 1;
|
||||
q->next = queues;
|
||||
queues = q;
|
||||
}
|
||||
init_queue(q); /* Ensure defaults for all parameters not set explicitly. */
|
||||
|
||||
v = queue_vars;
|
||||
memset(tmpbuf, 0, sizeof(tmpbuf));
|
||||
while(v) {
|
||||
/* Convert to dashes `-' from underscores `_' as the latter are more SQL friendly. */
|
||||
if((tmp = strchr(v->name, '_')) != NULL) {
|
||||
ast_copy_string(tmpbuf, v->name, sizeof(tmpbuf));
|
||||
tmp_name = tmpbuf;
|
||||
tmp = tmp_name;
|
||||
while((tmp = strchr(tmp, '_')) != NULL)
|
||||
*tmp++ = '-';
|
||||
} else
|
||||
tmp_name = v->name;
|
||||
queue_set_param(q, tmp_name, v->value, -1, 0);
|
||||
v = v->next;
|
||||
}
|
||||
|
||||
/* Temporarily set members dead so we can detect deleted ones. */
|
||||
m = q->members;
|
||||
while (m) {
|
||||
m->dead = 1;
|
||||
m = m->next;
|
||||
}
|
||||
|
||||
interface = ast_category_browse(member_config, NULL);
|
||||
while (interface) {
|
||||
rt_handle_member_record(q, interface, ast_variable_retrieve(member_config, interface, "penalty"));
|
||||
interface = ast_category_browse(member_config, interface);
|
||||
}
|
||||
|
||||
/* Delete all realtime members that have been deleted in DB. */
|
||||
m = q->members;
|
||||
prev_m = NULL;
|
||||
while (m) {
|
||||
next_m = m->next;
|
||||
if (m->dead) {
|
||||
if (prev_m) {
|
||||
prev_m->next = next_m;
|
||||
} else {
|
||||
q->members = next_m;
|
||||
}
|
||||
free(m);
|
||||
} else {
|
||||
prev_m = m;
|
||||
}
|
||||
m = next_m;
|
||||
}
|
||||
|
||||
return q;
|
||||
}
|
||||
|
||||
static int join_queue(char *queuename, struct queue_ent *qe, enum queue_result *reason)
|
||||
{
|
||||
struct ast_variable *queue_vars = NULL;
|
||||
struct ast_config *member_config = NULL;
|
||||
struct ast_call_queue *q;
|
||||
struct queue_ent *cur, *prev = NULL;
|
||||
int res = -1;
|
||||
int pos = 0;
|
||||
int inserted = 0;
|
||||
enum queue_member_status stat;
|
||||
|
||||
/* Load from realtime before taking the global qlock, to avoid blocking all
|
||||
queue operations while waiting for the DB.
|
||||
|
||||
This will be two separate database transactions, so we might
|
||||
see queue parameters as they were before another process
|
||||
changed the queue and member list as it was after the change.
|
||||
Thus we might see an empty member list when a queue is
|
||||
deleted. In practise, this is unlikely to cause a problem. */
|
||||
queue_vars = ast_load_realtime("queues", "name", queuename, NULL);
|
||||
if(queue_vars)
|
||||
member_config = ast_load_realtime_multientry("queue_members", "interface LIKE", "%", "queue_name", queuename, NULL);
|
||||
|
||||
ast_mutex_lock(&qlock);
|
||||
for (q = queues; q; q = q->next) {
|
||||
if (!strcasecmp(q->name, queuename)) {
|
||||
enum queue_member_status stat;
|
||||
/* This is our one */
|
||||
ast_mutex_lock(&q->lock);
|
||||
stat = get_member_status(q);
|
||||
if (!q->joinempty && (stat == QUEUE_NO_MEMBERS))
|
||||
*reason = QUEUE_JOINEMPTY;
|
||||
else if ((q->joinempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS))
|
||||
*reason = QUEUE_JOINUNAVAIL;
|
||||
else if (q->maxlen && (q->count >= q->maxlen))
|
||||
*reason = QUEUE_FULL;
|
||||
else {
|
||||
/* There's space for us, put us at the right position inside
|
||||
* the queue.
|
||||
* Take into account the priority of the calling user */
|
||||
inserted = 0;
|
||||
prev = NULL;
|
||||
cur = q->head;
|
||||
while(cur) {
|
||||
/* We have higher priority than the current user, enter
|
||||
* before him, after all the other users with priority
|
||||
* higher or equal to our priority. */
|
||||
if ((!inserted) && (qe->prio > cur->prio)) {
|
||||
insert_entry(q, prev, qe, &pos);
|
||||
inserted = 1;
|
||||
}
|
||||
cur->pos = ++pos;
|
||||
prev = cur;
|
||||
cur = cur->next;
|
||||
}
|
||||
/* No luck, join at the end of the queue */
|
||||
if (!inserted)
|
||||
insert_entry(q, prev, qe, &pos);
|
||||
ast_copy_string(qe->moh, q->moh, sizeof(qe->moh));
|
||||
ast_copy_string(qe->announce, q->announce, sizeof(qe->announce));
|
||||
ast_copy_string(qe->context, q->context, sizeof(qe->context));
|
||||
q->count++;
|
||||
res = 0;
|
||||
manager_event(EVENT_FLAG_CALL, "Join",
|
||||
"Channel: %s\r\nCallerID: %s\r\nCallerIDName: %s\r\nQueue: %s\r\nPosition: %d\r\nCount: %d\r\n",
|
||||
qe->chan->name,
|
||||
qe->chan->cid.cid_num ? qe->chan->cid.cid_num : "unknown",
|
||||
qe->chan->cid.cid_name ? qe->chan->cid.cid_name : "unknown",
|
||||
q->name, qe->pos, q->count );
|
||||
q = reload_queue_rt(queuename, queue_vars, member_config);
|
||||
/* Note: If found, reload_queue_rt() returns with q->lock locked. */
|
||||
if(member_config)
|
||||
ast_config_destroy(member_config);
|
||||
if(queue_vars)
|
||||
ast_variables_destroy(queue_vars);
|
||||
|
||||
if (!q) {
|
||||
ast_mutex_unlock(&qlock);
|
||||
return res;
|
||||
}
|
||||
|
||||
/* This is our one */
|
||||
stat = get_member_status(q);
|
||||
if (!q->joinempty && (stat == QUEUE_NO_MEMBERS))
|
||||
*reason = QUEUE_JOINEMPTY;
|
||||
else if ((q->joinempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS))
|
||||
*reason = QUEUE_JOINUNAVAIL;
|
||||
else if (q->maxlen && (q->count >= q->maxlen))
|
||||
*reason = QUEUE_FULL;
|
||||
else {
|
||||
/* There's space for us, put us at the right position inside
|
||||
* the queue.
|
||||
* Take into account the priority of the calling user */
|
||||
inserted = 0;
|
||||
prev = NULL;
|
||||
cur = q->head;
|
||||
while(cur) {
|
||||
/* We have higher priority than the current user, enter
|
||||
* before him, after all the other users with priority
|
||||
* higher or equal to our priority. */
|
||||
if ((!inserted) && (qe->prio > cur->prio)) {
|
||||
insert_entry(q, prev, qe, &pos);
|
||||
inserted = 1;
|
||||
}
|
||||
cur->pos = ++pos;
|
||||
prev = cur;
|
||||
cur = cur->next;
|
||||
}
|
||||
/* No luck, join at the end of the queue */
|
||||
if (!inserted)
|
||||
insert_entry(q, prev, qe, &pos);
|
||||
ast_copy_string(qe->moh, q->moh, sizeof(qe->moh));
|
||||
ast_copy_string(qe->announce, q->announce, sizeof(qe->announce));
|
||||
ast_copy_string(qe->context, q->context, sizeof(qe->context));
|
||||
q->count++;
|
||||
res = 0;
|
||||
manager_event(EVENT_FLAG_CALL, "Join",
|
||||
"Channel: %s\r\nCallerID: %s\r\nCallerIDName: %s\r\nQueue: %s\r\nPosition: %d\r\nCount: %d\r\n",
|
||||
qe->chan->name,
|
||||
qe->chan->cid.cid_num ? qe->chan->cid.cid_num : "unknown",
|
||||
qe->chan->cid.cid_name ? qe->chan->cid.cid_name : "unknown",
|
||||
q->name, qe->pos, q->count );
|
||||
#if 0
|
||||
ast_log(LOG_NOTICE, "Queue '%s' Join, Channel '%s', Position '%d'\n", q->name, qe->chan->name, qe->pos );
|
||||
#endif
|
||||
}
|
||||
ast_mutex_unlock(&q->lock);
|
||||
break;
|
||||
}
|
||||
}
|
||||
ast_mutex_unlock(&q->lock);
|
||||
ast_mutex_unlock(&qlock);
|
||||
return res;
|
||||
}
|
||||
@@ -1793,27 +2166,6 @@ static struct member * interface_exists(struct ast_call_queue *q, char *interfac
|
||||
}
|
||||
|
||||
|
||||
static struct member *create_queue_node(char *interface, int penalty, int paused)
|
||||
{
|
||||
struct member *cur;
|
||||
|
||||
/* Add a new member */
|
||||
|
||||
cur = malloc(sizeof(struct member));
|
||||
|
||||
if (cur) {
|
||||
memset(cur, 0, sizeof(struct member));
|
||||
cur->penalty = penalty;
|
||||
cur->paused = paused;
|
||||
ast_copy_string(cur->interface, interface, sizeof(cur->interface));
|
||||
if (!strchr(cur->interface, '/'))
|
||||
ast_log(LOG_WARNING, "No location at interface '%s'\n", interface);
|
||||
cur->status = ast_device_state(interface);
|
||||
}
|
||||
|
||||
return cur;
|
||||
}
|
||||
|
||||
/* Dump all members in a specific queue to the databse
|
||||
*
|
||||
* <pm_family>/<queuename> = <interface>;<penalty>;<paused>[|...]
|
||||
@@ -1909,7 +2261,7 @@ static int add_to_queue(char *queuename, char *interface, int penalty, int pause
|
||||
ast_mutex_lock(&q->lock);
|
||||
if (!strcmp(q->name, queuename)) {
|
||||
if (interface_exists(q, interface) == NULL) {
|
||||
new_member = create_queue_node(interface, penalty, paused);
|
||||
new_member = create_queue_member(interface, penalty, paused);
|
||||
|
||||
if (new_member != NULL) {
|
||||
new_member->dynamic = 1;
|
||||
@@ -2540,12 +2892,15 @@ static void reload_queues(void)
|
||||
struct member *prev, *cur;
|
||||
int new;
|
||||
char *general_val = NULL;
|
||||
char interface[80];
|
||||
int penalty;
|
||||
|
||||
cfg = ast_config_load("queues.conf");
|
||||
if (!cfg) {
|
||||
ast_log(LOG_NOTICE, "No call queueing config file (queues.conf), so no call queues\n");
|
||||
return;
|
||||
}
|
||||
memset(interface, 0, sizeof(interface));
|
||||
ast_mutex_lock(&qlock);
|
||||
use_weight=0;
|
||||
/* Mark all queues as dead for the moment */
|
||||
@@ -2557,7 +2912,12 @@ static void reload_queues(void)
|
||||
/* Chug through config file */
|
||||
cat = ast_category_browse(cfg, NULL);
|
||||
while(cat) {
|
||||
if (strcasecmp(cat, "general")) { /* Define queue */
|
||||
if (!strcasecmp(cat, "general")) {
|
||||
/* Initialize global settings */
|
||||
queue_persistent_members = 0;
|
||||
if ((general_val = ast_variable_retrieve(cfg, "general", "persistentmembers")))
|
||||
queue_persistent_members = ast_true(general_val);
|
||||
} else { /* Define queue */
|
||||
/* Look for an existing one */
|
||||
q = queues;
|
||||
while(q) {
|
||||
@@ -2567,47 +2927,17 @@ static void reload_queues(void)
|
||||
}
|
||||
if (!q) {
|
||||
/* Make one then */
|
||||
q = malloc(sizeof(struct ast_call_queue));
|
||||
if (q) {
|
||||
/* Initialize it */
|
||||
memset(q, 0, sizeof(struct ast_call_queue));
|
||||
ast_mutex_init(&q->lock);
|
||||
ast_copy_string(q->name, cat, sizeof(q->name));
|
||||
new = 1;
|
||||
} else new = 0;
|
||||
q = alloc_queue(cat);
|
||||
new = 1;
|
||||
} else
|
||||
new = 0;
|
||||
new = 0;
|
||||
if (q) {
|
||||
if (!new)
|
||||
ast_mutex_lock(&q->lock);
|
||||
/* Re-initialize the queue */
|
||||
q->dead = 0;
|
||||
q->retry = DEFAULT_RETRY;
|
||||
q->timeout = -1;
|
||||
q->maxlen = 0;
|
||||
q->announcefrequency = 0;
|
||||
q->announceholdtime = 0;
|
||||
q->roundingseconds = 0; /* Default - don't announce seconds */
|
||||
q->holdtime = 0;
|
||||
q->callscompleted = 0;
|
||||
q->callsabandoned = 0;
|
||||
q->callscompletedinsl = 0;
|
||||
q->servicelevel = 0;
|
||||
q->wrapuptime = 0;
|
||||
/* Re-initialize the queue, and clear statistics */
|
||||
init_queue(q);
|
||||
clear_queue(q);
|
||||
free_members(q, 0);
|
||||
q->moh[0] = '\0';
|
||||
q->announce[0] = '\0';
|
||||
q->context[0] = '\0';
|
||||
q->monfmt[0] = '\0';
|
||||
ast_copy_string(q->sound_next, "queue-youarenext", sizeof(q->sound_next));
|
||||
ast_copy_string(q->sound_thereare, "queue-thereare", sizeof(q->sound_thereare));
|
||||
ast_copy_string(q->sound_calls, "queue-callswaiting", sizeof(q->sound_calls));
|
||||
ast_copy_string(q->sound_holdtime, "queue-holdtime", sizeof(q->sound_holdtime));
|
||||
ast_copy_string(q->sound_minutes, "queue-minutes", sizeof(q->sound_minutes));
|
||||
ast_copy_string(q->sound_seconds, "queue-seconds", sizeof(q->sound_seconds));
|
||||
ast_copy_string(q->sound_thanks, "queue-thankyou", sizeof(q->sound_thanks));
|
||||
ast_copy_string(q->sound_lessthan, "queue-less-than", sizeof(q->sound_lessthan));
|
||||
ast_copy_string(q->sound_reporthold, "queue-reporthold", sizeof(q->sound_reporthold));
|
||||
prev = q->members;
|
||||
if (prev) {
|
||||
/* find the end of any dynamic members */
|
||||
@@ -2618,123 +2948,29 @@ static void reload_queues(void)
|
||||
while(var) {
|
||||
if (!strcasecmp(var->name, "member")) {
|
||||
/* Add a new member */
|
||||
cur = malloc(sizeof(struct member));
|
||||
if (cur) {
|
||||
memset(cur, 0, sizeof(struct member));
|
||||
ast_copy_string(cur->interface, var->value, sizeof(cur->interface));
|
||||
if ((tmp = strchr(cur->interface, ','))) {
|
||||
*tmp = '\0';
|
||||
tmp++;
|
||||
cur->penalty = atoi(tmp);
|
||||
if (cur->penalty < 0)
|
||||
cur->penalty = 0;
|
||||
ast_copy_string(interface, var->value, sizeof(interface));
|
||||
if ((tmp = strchr(interface, ','))) {
|
||||
*tmp = '\0';
|
||||
tmp++;
|
||||
penalty = atoi(tmp);
|
||||
if (penalty < 0) {
|
||||
penalty = 0;
|
||||
}
|
||||
if (!strchr(cur->interface, '/'))
|
||||
ast_log(LOG_WARNING, "No location at line %d of queue.conf\n", var->lineno);
|
||||
} else
|
||||
penalty = 0;
|
||||
cur = create_queue_member(interface, penalty, 0);
|
||||
if (cur) {
|
||||
if (prev)
|
||||
prev->next = cur;
|
||||
else
|
||||
q->members = cur;
|
||||
prev = cur;
|
||||
}
|
||||
} else if (!strcasecmp(var->name, "music") || !strcasecmp(var->name, "musiconhold")) {
|
||||
ast_copy_string(q->moh, var->value, sizeof(q->moh));
|
||||
} else if (!strcasecmp(var->name, "announce")) {
|
||||
ast_copy_string(q->announce, var->value, sizeof(q->announce));
|
||||
} else if (!strcasecmp(var->name, "context")) {
|
||||
ast_copy_string(q->context, var->value, sizeof(q->context));
|
||||
} else if (!strcasecmp(var->name, "timeout")) {
|
||||
q->timeout = atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "monitor-join")) {
|
||||
q->monjoin = ast_true(var->value);
|
||||
} else if (!strcasecmp(var->name, "monitor-format")) {
|
||||
ast_copy_string(q->monfmt, var->value, sizeof(q->monfmt));
|
||||
} else if (!strcasecmp(var->name, "queue-youarenext")) {
|
||||
ast_copy_string(q->sound_next, var->value, sizeof(q->sound_next));
|
||||
} else if (!strcasecmp(var->name, "queue-thereare")) {
|
||||
ast_copy_string(q->sound_thereare, var->value, sizeof(q->sound_thereare));
|
||||
} else if (!strcasecmp(var->name, "queue-callswaiting")) {
|
||||
ast_copy_string(q->sound_calls, var->value, sizeof(q->sound_calls));
|
||||
} else if (!strcasecmp(var->name, "queue-holdtime")) {
|
||||
ast_copy_string(q->sound_holdtime, var->value, sizeof(q->sound_holdtime));
|
||||
} else if (!strcasecmp(var->name, "queue-minutes")) {
|
||||
ast_copy_string(q->sound_minutes, var->value, sizeof(q->sound_minutes));
|
||||
} else if (!strcasecmp(var->name, "queue-seconds")) {
|
||||
ast_copy_string(q->sound_seconds, var->value, sizeof(q->sound_seconds));
|
||||
} else if (!strcasecmp(var->name, "queue-lessthan")) {
|
||||
ast_copy_string(q->sound_lessthan, var->value, sizeof(q->sound_lessthan));
|
||||
} else if (!strcasecmp(var->name, "queue-thankyou")) {
|
||||
ast_copy_string(q->sound_thanks, var->value, sizeof(q->sound_thanks));
|
||||
} else if (!strcasecmp(var->name, "queue-reporthold")) {
|
||||
ast_copy_string(q->sound_reporthold, var->value, sizeof(q->sound_reporthold));
|
||||
} else if (!strcasecmp(var->name, "announce-frequency")) {
|
||||
q->announcefrequency = atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "announce-round-seconds")) {
|
||||
q->roundingseconds = atoi(var->value);
|
||||
if(q->roundingseconds>60 || q->roundingseconds<0) {
|
||||
ast_log(LOG_WARNING, "'%s' isn't a valid value for queue-rounding-seconds using 0 instead at line %d of queue.conf\n", var->value, var->lineno);
|
||||
q->roundingseconds=0;
|
||||
}
|
||||
} else if (!strcasecmp(var->name, "announce-holdtime")) {
|
||||
if (!strcasecmp(var->value, "once"))
|
||||
q->announceholdtime = ANNOUNCEHOLDTIME_ONCE;
|
||||
else if (ast_true(var->value))
|
||||
q->announceholdtime = ANNOUNCEHOLDTIME_ALWAYS;
|
||||
else
|
||||
q->announceholdtime = 0;
|
||||
} else if (!strcasecmp(var->name, "retry")) {
|
||||
q->retry = atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "wrapuptime")) {
|
||||
q->wrapuptime = atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "maxlen")) {
|
||||
q->maxlen = atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "servicelevel")) {
|
||||
q->servicelevel= atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "strategy")) {
|
||||
q->strategy = strat2int(var->value);
|
||||
if (q->strategy < 0) {
|
||||
ast_log(LOG_WARNING, "'%s' isn't a valid strategy, using ringall instead\n", var->value);
|
||||
q->strategy = 0;
|
||||
}
|
||||
} else if (!strcasecmp(var->name, "joinempty")) {
|
||||
if (!strcasecmp(var->value, "strict"))
|
||||
q->joinempty = QUEUE_EMPTY_STRICT;
|
||||
else if (ast_true(var->value))
|
||||
q->joinempty = QUEUE_EMPTY_NORMAL;
|
||||
else
|
||||
q->joinempty = 0;
|
||||
} else if (!strcasecmp(var->name, "leavewhenempty")) {
|
||||
if (!strcasecmp(var->value, "strict"))
|
||||
q->leavewhenempty = QUEUE_EMPTY_STRICT;
|
||||
else if (ast_true(var->value))
|
||||
q->leavewhenempty = QUEUE_EMPTY_NORMAL;
|
||||
else
|
||||
q->leavewhenempty = 0;
|
||||
} else if (!strcasecmp(var->name, "eventmemberstatus")) {
|
||||
q->maskmemberstatus = !ast_true(var->value);
|
||||
} else if (!strcasecmp(var->name, "eventwhencalled")) {
|
||||
q->eventwhencalled = ast_true(var->value);
|
||||
} else if (!strcasecmp(var->name, "reportholdtime")) {
|
||||
q->reportholdtime = ast_true(var->value);
|
||||
} else if (!strcasecmp(var->name, "memberdelay")) {
|
||||
q->memberdelay = atoi(var->value);
|
||||
} else if (!strcasecmp(var->name, "weight")) {
|
||||
q->weight = atoi(var->value);
|
||||
if (q->weight)
|
||||
use_weight++;
|
||||
} else if (!strcasecmp(var->name, "timeoutrestart")) {
|
||||
q->timeoutrestart = ast_true(var->value);
|
||||
} else {
|
||||
ast_log(LOG_WARNING, "Unknown keyword in queue '%s': %s at line %d of queue.conf\n", cat, var->name, var->lineno);
|
||||
queue_set_param(q, var->name, var->value, var->lineno, 1);
|
||||
}
|
||||
var = var->next;
|
||||
}
|
||||
if (q->retry < 0)
|
||||
q->retry = DEFAULT_RETRY;
|
||||
if (q->timeout < 0)
|
||||
q->timeout = DEFAULT_TIMEOUT;
|
||||
if (q->maxlen < 0)
|
||||
q->maxlen = 0;
|
||||
if (!new)
|
||||
ast_mutex_unlock(&q->lock);
|
||||
if (new) {
|
||||
@@ -2742,11 +2978,6 @@ static void reload_queues(void)
|
||||
queues = q;
|
||||
}
|
||||
}
|
||||
} else {
|
||||
/* Initialize global settings */
|
||||
queue_persistent_members = 0;
|
||||
if ((general_val = ast_variable_retrieve(cfg, "general", "persistentmembers")))
|
||||
queue_persistent_members = ast_true(general_val);
|
||||
}
|
||||
cat = ast_category_browse(cfg, cat);
|
||||
}
|
||||
|
@@ -34,4 +34,6 @@
|
||||
;sippeers => odbc,asterisk
|
||||
;voicemail => odbc,asterisk
|
||||
;extensions => odbc,asterisk
|
||||
;queues => odbc,asterisk
|
||||
;queue_members => odbc,asterisk
|
||||
|
||||
|
Reference in New Issue
Block a user