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Update the autosupport script from Digium support.

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(closes AST-395)


git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/1.4@300428 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This commit is contained in:
Russell Bryant
2011-01-04 20:56:04 +00:00
parent a106ce66a4
commit 94cb9ce1ac
2 changed files with 516 additions and 255 deletions
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contrib/scripts/autosupport.8
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.TH AUTOSUPPORT 8 "Jul 5th, 2005" "Asterisk" "Linux Programmer's Manual"
.TH AUTOSUPPORT 8 "Aug 8th, 2010" "Asterisk" "Linux Programmer's Manual"
.SH NAME
.B autosupport
\(em interactive script to provide Digium[tm]'s support with information
.SH SYNOPSIS
.PP
.B autosupport
.B autosupport [-h] [prefix]
.SH DESCRIPTION
.B autoasupport
is a script that is normally run by a user contacting Digium's support
to automate gathering support information.
It will probe the system for some configuration and run-time information,
and will also prompt the user for some optional access information (IP
address, login and password).
The information is written to /root/digiuminfo which the user is expected
to attach to a support ticket to Digium.
The script must be run as root as it reads Asterisk's configuration and
the disk information using hdparm(8).
\fBautosupport\fR is a script that is normally run by a user contacting Digium's Technical
Support to automate gathering support information. It will probe the
system for some run\-time and system information, and generate a backup
of Asterisk related configuration. An optional parameter for a prefix
may be specified which is typically used to specify a Digium Technical
Support Ticket ID.
.PP
The script requires root privileges to run, and writes all output in the
home directory of the user running the script. For the purposes of this
document, this will be referred to as /root/ henceforth.
.PP
The system information is written to /root/digiuminfo.txt and the backup
of configuration (and the system information file) are written to a tarball
in /root/ with a base name of digium\-info. A Date Stamp will be appended,
and if specified the optional parameter will be a prefix. The tarball at
least is expected to be attached to a support ticket with Digium.
.SH OPTIONS
.SS Arguments:
.TP 15
\fBprefix\fR
Used to prefix the file names. Typically a Digium Technical Support Ticket ID
.SS Options:
.TP 15
\fB\-h, \-\-help\fR
Show help about options
.SH FILES
.B /root/digiuminfo
.RS
The output of the script goes there
.RE
.B /root/digiuminfo.txt
.br
.B /root/digium\-info_YYYYMMDD.tar.gz
.SH SEE ALSO
asterisk(8)
.SH "AUTHOR"
autosupport was written by John Bigelow <support@digium.com>.
This manual page was written by Tzafrir Cohen <tzafrir.cohen@xorcom.com>
Permission is granted to copy, distribute and/or modify this document under
the terms of the GNU General Public License, Version 2 any
later version published by the Free Software Foundation.
.SH AUTHOR
autosupport was written by John Bigelow <support@digium.com> in conjunction with
Charles Moye and Trey Blancher. This manual page was written by
Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye. Permission
is granted to copy, distribute and/or modify this document under the terms of
the GNU General Public License, Version 2 any later version published by the
Free Software Foundation.
.PP
On Debian systems, the complete text of the GNU General Public
License can be found in /usr/share/common-licenses/GPL.
License can be found in /usr/share/common\-licenses/GPL\-2.