This patch causes realtime queue members to remain in queues during the reload process. Previously these
members would be removed causing any waiting callers to be ejected from the queue with a reason of "EXITEMPTY".
ASTERISK-23547 #close
ASTERISK-23547 #comment Patch app_queue_fix_realtime_reload_1.8_trunk.patch submitted by Italo Rossi (license 6409)
Review: https://reviewboard.asterisk.org/r/3404/
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The documentation for QueueMemberPaused was causing documentation
generation to fail because the documentation for that AMI event was in
the wrong location. This moves that documentation the correct location
and adds a missing parameter.
(closes issue SWDAT-261)
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@409208 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Fixes typos of "transfered" instead of "transferred" in various code. Fixes incorrect gosub param help text for app_queue.
Fixes Asterisk man pages containing unquoted minus signs. Adds note about the "textsupport" option in sip.conf.sample.
(issue ASTERISK-23061)
(issue ASTERISK-23028)
(issue ASTERISK-23046)
(issue ASTERISK-23027)
(closes issue ASTERISK-23061)
(closes issue ASTERISK-23028)
(closes issue ASTERISK-23046)
(closes issue ASTERISK-23027)
Reported by: Eugene, Jeremy Laine, Denis Pantsyrev
Patches:
transferred.patch uploaded by Jeremy Laine (license 6561)
hyphen.patch uploaded by Jeremy Laine (license 6561)
sip.conf.sample.patch uploaded by Eugene (license 6360)
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In the current app_queue code from 1.8 up to trunk the upper and lower
penalties can be set to 0 but the value is interpreted to be disabled
instead of actually setting limits. This is especially evident if min
and max limits are set to 0 and members with penalties of 0 and 1 are
in the queue since the member with penalty 1 will still receive calls.
This patch adjusts the special disabled value to be INT_MAX instead of
0.
(closes issue ASTERISK-20862)
Review: https://reviewboard.asterisk.org/r/2995/
Reported by: Schmooze Com
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The queue_log entry resulting from CLI "queue remove member" when
log_membername_as_agent is enabled is wrong. It always uses the interface
name instead of the member name in the queue_log entry.
* Get the queue member before removing it from the queue so the member
name is available for the queue_log entry.
(closes issue ASTERISK-21826)
Reported by: Oscar Esteve
Patches:
fix_membername.diff (license #6505) patch uploaded by Oscar Esteve
(modified to fix potential ref leak)
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@401433 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Commit r62462 added two extra fields for logging "the original position the
caller entered the queue at, and the amount of time the caller was waiting in
the queue." But when r75969 was merged from 1.4 into trunk (r75977), these two
fields disappeared. Those two extra fields were not logged in 1.4 and when the
patch was merged, those fields went away.
Therefore, this is a regression and was caught by the reporter because he was
reading the awesome "Asterisk: The Definitive Guide" book.
(closes issue ASTERISK-22197)
Reported by: Dalius M.
Tested by: Dalius M.
Patches:
asterisk-22197-q-log-exitwithkey.diff
uploaded by Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2901/
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You are adding dial strings to the queue, not channels. An aribitrary string
could be used, but you are typically referencing a channel. Correcting the
command help text.
(issue ASTERISK-22263)
(closes issue ASTERISK-22263)
Reported By: Rusty Newton
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Queue members who happen to be in multiple queues at the same time may not
have any wrap up time. This problem occurred due to a code change in Asterisk
11.3.0 that unified device state tracking of Queue members in multiple
Queues (which fixed some other problems, but unfortunately caused this one).
This patch fixes the behavior by having the is_member_available function
check the queue's wrap up time and the time of the member's last call, such
that for a particular queue, the member won't be considered available if their
last call is within the wrap up time.
(closes issue ASTERISK-22189)
Reported by: Tony Lewis
Tested by: Tony Lewis
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@396948 65c4cc65-6c06-0410-ace0-fbb531ad65f3
When QUEUE_MEMBER is used and the member specified is not in the queue,
Asterisk provides an ERROR message that indicates that the option specified
is not valid. This patch now properly displays an ERROR message that the
member is not in the queue if an interface is specified.
(closes issue ASTERISK-21980)
Reported by: Avraam David
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@394345 65c4cc65-6c06-0410-ace0-fbb531ad65f3
In r386792, the ability to play prompts to the first caller in a call queue was
added. While this is arguably a bug fix for those who expect the first caller
to continue receiving prompts while the agent is dialed, it has the side effect
of preventing the first caller from hearing the agent immediately upon
bridging. This may not be a problem for those who really want this option, but
for those who didn't care whether or not the first caller in queue heard their
position, it was an issue.
This patch disables the ability for the first caller in the queue to hear
prompts and adds a new option, announce-to-first-user, to queues.conf. Those
who the behavior can enable it by setting this value to True.
Note that if we ever implement the ability to have the prompts be stopped
upon bridging, this option can be removed.
(closes issue ASTERISK-21782)
Reported by: Remi Quezada
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When the "ignorebusy" setting was deprecated, we added some code to allow us to
be compatible with older setups that are still using the "ignorebusy" setting
instead of "ringinuse". We set a char *variable with the column name to use,
which helps the realtime functions to use the correct column in their SQL
queries. When "persistentmembers" is enabled, we are not setting this variable
before the realtime functions were called to load members. This results in the
variable being NULL and therefore causing a segfault when loading members during
the module's process of loading.
The solution was to move the code that sets that variable to be before these
realtime functions are called during the loading of the module.
(closes issue ASTERISK-21738)
Reported by: JoshE
Tested by: JoshE
Patches:
asterisk-21738-rt-ringinuse-field-not-set.diff
uploaded by Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2499/
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@388108 65c4cc65-6c06-0410-ace0-fbb531ad65f3
When app_queue is unloaded, some manager commands are not being unregistered
which result in a segfault. This patch corrects this.
(closes issue ASTERISK-21397)
Reported by: Peter Katzmann, Corey Farrell
Tested by: Corey Farrell
Patches:
asterisk-21397-missing-unreg-manager-cmd_1.8.diff
Michael L. Young (license 5026)
asterisk-21397-missing-unreg-manager-cmd_11.diff
Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2444/
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When ringinuse=no queue members can receive more than one call if these
calls happen at nearly the same time.
* Fix so a queue member does not receive more than one call from a queue.
NOTE: This fix does not prevent multiple calls to a member if the member
is in more than one queue.
* Did some refactoring to eliminate some code redundancy.
(issue ASTERISK-16115)
Reported by: nik600
Patches:
jira_asterisk_16115_single_q_v1.8.patch (license #5621) patch uploaded by rmudgett
Modified
* Revert the -r341580 and -r341599 changes adding the queues.conf
check_state_unknown option as it was added in an attempt to fix this
problem. The fix did not need to be optional. The fix should not have
tried to explicitly set the device state. Setting the device state by
something other than the device introduces a race condition. I also could
not see how the change would be effective other than delaying the
app_queue code long enough for the device state to propagate to app_queue.
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When the "h" extension is present within the context of the queue, all calls
are being reported COMPLETECALLER even when the agent is hanging up the call.
This patch checks to see if the agent hung-up or not instead of only relying on
checking if the queue (caller) channel hung-up or not. It would appear that
having the h extension in the mix, the pbx goes to the h extension,
"hanging-up" the queue channel and triggering the reporting of COMPLETECALLER.
(closes issue ASTERISK-20743)
Reported by: call
Tested by: call, Michael L. Young
Patches:
asterisk-20743-q-cmplt-caller.diff
uploaded by Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2256/
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Asterisk maintains an internal cache for devices in the event subsystem. The
device state cache holds the state of each device known to Asterisk, such that
consumers of device state information can query for the last known state for
a particular device, even if it is not part of an active call. The concept of
a device in Asterisk can include entities that do not have a physical
representation. One way that this occurred was when anonymous calls are allowed
in Asterisk. A device was automatically created and stored in the cache for
each anonymous call that occurred; this was possible in the SIP and IAX2
channel drivers and through channel drivers that utilized the
res_jabber/res_xmpp resource modules (Gtalk, Jingle, and Motif). These devices
are never removed from the system, allowing anonymous calls to potentially
exhaust a system's resources.
This patch changes the event cache subsystem and device state management to
no longer cache devices that are not associated with a physical entity.
(issue ASTERISK-20175)
Reported by: Russell Bryant, Leif Madsen, Joshua Colp
Tested by: kmoore
patches:
event-cachability-3.diff uploaded by jcolp (license 5000)
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With the option ringinuse=no set, the patch committed for ASTERISK-16115
causes non-SIP queue members to never be called because the device state
is checked after a channel is created to determine if the member is busy.
These queue members always get the "Member %s is busy, cannot dial"
message.
Most channel drivers other than chan_sip use the default device state
handling. The default device-state state is considered in use or unknown
if the channel exists or not respectively.
(closes issue ASTERISK-20801)
Reported by: rmudgett
Patches:
jira_asterisk_16115_revert_r370418_v1.8.patch (license #5621) patch uploaded by rmudgett
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r375993 | mmichelson | 2012-11-07 11:01:13 -0600 (Wed, 07 Nov 2012) | 30 lines
Fix misuses of timeouts throughout the code.
Prior to this change, a common method for determining if a timeout
was reached was to call a function such as ast_waitfor_n() and inspect
the out parameter that told how many milliseconds were left, then use
that as the input to ast_waitfor_n() on the next go-around.
The problem with this is that in some cases, submillisecond timeouts
can occur, resulting in the out parameter not decreasing any. When this
happens thousands of times, the result is that the timeout takes much
longer than intended to be reached. As an example, I had a situation where
a 3 second timeout took multiple days to finally end since most wakeups
from ast_waitfor_n() were under a millisecond.
This patch seeks to fix this pattern throughout the code. Now we log the
time when an operation began and find the difference in wall clock time
between now and when the event started. This means that sub-millisecond timeouts
now cannot play havoc when trying to determine if something has timed out.
Part of this fix also includes changing the function ast_waitfor() so that it
is possible for it to return less than zero when a negative timeout is given
to it. This makes it actually possible to detect errors in ast_waitfor() when
there is no timeout.
(closes issue ASTERISK-20414)
reported by David M. Lee
Review: https://reviewboard.asterisk.org/r/2135/
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r375994 | mmichelson | 2012-11-07 11:08:44 -0600 (Wed, 07 Nov 2012) | 3 lines
Remove some debugging that accidentally made it in the last commit.
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Party A calls Party B
Party B puts Party A on hold.
Party B calls a queue.
Ringing queue member D sees Party B identification.
Party B transfers Party A to the queue.
Queue member D does not get a connected line update for Party A.
Queue member D answers the call and still sees Party B information.
However, if Party A later transfers the call to Party C then queue member
D gets a connected line update for Party C.
* Made pass connected line updates from the caller to queue members while
the queue members are ringing.
(closes issue AST-1017)
Reported by: Thomas Arimont
(closes issue ABE-2886)
Reported by: Thomas Arimont
Tested by: rmudgett
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Greenlight in #asterisk brought up that he was receiving an error message "Could
not create persistent member string, out of space" when running app_queue in
Asterisk 10. dump_queue_members() made an assumption that 8K would be enough to
store the generated string, but with queues that have large member lists this is
not always the case. This patch removes the limitation and uses ast_str instead
of a fixed sized buffer.
The complicating factor comes from the fact that ast_db_get requires a buffer
and buffer size argument, which doesn't let us pull back more than what we pass
in, so I introduced a new ast_db_get_allocated() which returns an ast_strdup()'d
copy of the value from astdb.
As an aside, I did some testing on the maximum size of data that we can store in
the BDB library we distribute and was able to store a 10MB string and retrieve
it with no problems, so I feel this is a safe patch.
Review: https://reviewboard.asterisk.org/r/2136/
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Fix previously untested senarios;
1). On queue initialisation set queue_avail devstate to INUSE.
Previously was unavailable, which indicated an agent was available.
2). When removing members, if there are no other members available, set queue_avail to INUSE.
Previously, if a member interface had become 'unavailable', they were never going to be removed, particularly when persistant queues is enabled.
3). When adding a member, check that they are available, if they are set queue_avail to NOT_INUSE.
Previously on reloaded, members may have been 'unavailable'.
4). When pausing or unpausing a member, set appropriate queue availability.
alecdavis (license 585)
Reported by: Alec Davis
Tested by: alecdavis
Review: https://reviewboard.asterisk.org/r/2129/
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@373804 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Sets INUSE when no free agents, NOT_INUSE when an agent is free.
modifes handle_statechange() scan members loop to scan for a free agent
and updates the Queue:queuename_avial devstate.
Previously exited early if the member was found in the queue.
Now Exits later when both a member was found, and a free agent was found.
alecdavis (license 585)
Reported by: Alec Davis
Tested by: alecdavis
Review: https://reviewboard.asterisk.org/r/2121/
~~~~
Support all ways a member can be available for 'agent available' hints
Alec's patch in r373188 added the ability to subscribe to a hint for when
Queue members are available. This patch modifies the check that determines
when a Queue member is available by refactoring the availability checks in
num_available_members into a shared function is_member_available. This
should now handle the ringinuse option, as well as device state values
other than AST_DEVICE_NOT_INUSE.
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@373240 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch adds support for hints on a queue. Hints can be added using
the nomenclature 'Queue:name', where name is the name of the queue being
monitored.
This nifty feature was done by Alec Davis.
Review: https://reviewboard.asterisk.org/r/1619
Reported by: Alec Davis
Tested by: alecdavis
patches:
review1619.diff2 by alecdavis (license 585)
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@373235 65c4cc65-6c06-0410-ace0-fbb531ad65f3
The Status: header in a QueueMemberStatus event (and other QueueMember* events)
is the numeric value of the device state corresponding to that Queue Member.
As those values are not exactly obvious, listing them in the documentation is
useful.
Matt Riddell reported this indirectly through the wiki page.
(closes issue ASTERISK-20243)
Reported by: Matt Riddell
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/11@372531 65c4cc65-6c06-0410-ace0-fbb531ad65f3
When using tab-completion for the list of queues on "queue reset stats"
or "queue reload {all|members|parameters|rules}", the tab-completion
listing for further queues erroneously listed queues that had already
been added to the list. The tab-completion listing now only displays
queues that are not already in the list.
(closes issue AST-963)
Reported-by: John Bigelow
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Previously, tabbing at the end of "queue show" produced a list of
available queues about which information could be shown, but did not
include an alternative command, "rules", to access information about
queue rules. The "rules" item should now be shown in the list of
tab-completable items.
(closes issue AST-958)
Reported-by: John Bigelow
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When app_queue is unloaded, the queues container has its refcount
decremented, potentially to 0. Then the taskprocessor responsible
for handling device state changes is unreferenced. If the
taskprocessor happens to be just about to run its task, then it
will create and destroy an iterator on the queues container.
This can cause the refcount on the queues container to increase to
1 and then back to 0. Going back to 0 a second time results in
double frees.
This failure was seen periodically in the testsuite when Asterisk
would shut down.
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Queue member status would not always get updated properly when the member
was called, thus resulting in the member getting multiple calls. With this
change, we update the member's status at the time of calling, and we also
check to make sure the member is still available to take the call before
placing an outbound call.
(closes issue ASTERISK-16115)
reported by nik600
Patches:
app_queue.c-svn-r370418.patch uploaded by Italo Rossi (license #6409)
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If a static queue had realtime members, then there could be a potential
for those realtime members not to be properly deleted from memory.
If the queue's members were loaded from realtime and then all the
members were deleted from the backend, then the queue would still
think these members existed. The reason was that there was a short-
circuit in code such that if there were no members found in the
backend, then the queue would not be updated to reflect this.
Note that this only affected static queues with realtime members.
Realtime queues with realtime members were unaffected by this issue.
(closes issue ASTERISK-19793)
reported by Marcus Haas
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* The RemoveQueueMember app made mention of options that could
be passed in, but no options are supported. I have removed the
listing of options from the documentation.
* The RQMSTATUS variable did not list "NOTDYNAMIC" as a possible
value that could be set.
(closes issue AST-949)
reported by Steve Pitts
(closes issue AST-954)
reported by Steve Pitts
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Hangup handlers are an alternative to the h extension. They can be used
in addition to the h extension. The idea is to attach a Gosub routine to
a channel that will execute when the call hangs up. Whereas which h
extension gets executed depends on the location of dialplan execution when
the call hangs up, hangup handlers are attached to the call channel. You
can attach multiple handlers that will execute in the order of most
recently added first.
(closes issue ASTERISK-19549)
Reported by: Mark Murawski
Tested by: rmudgett
Review: https://reviewboard.asterisk.org/r/2002/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@369493 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch adds the core changes necessary to support AMI event documentation
in the source files of Asterisk, and adds documentation to those AMI events
defined in the core application modules. Event documentation is built from
the source by two new python scripts, located in build_tools:
get_documentation.py and post_process_documentation.py.
The get_documentation.py script mirrors the actions of the existing AWK
get_documentation scripts, except that it will scan the entirety of a source
file for Asterisk documentation. Upon encountering it, if the documentation
happens to be an AMI event, it will attempt to extract information about the
event directly from the manager event macro calls that raise the event. The
post_process_documentation.py script combines manager event instances that
are the same event but documented in multiple source files. It generates
the final core-[lang].xml file.
As this process can take longer to complete than a typical 'make all', it
is only performed if a new make target, 'full', is chosen.
Review: https://reviewboard.asterisk.org/r/1967/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@369346 65c4cc65-6c06-0410-ace0-fbb531ad65f3
* Make non-normal dialplan execution routines be able to run on a hung up
channel. This is preparation work for hangup handler routines.
* Fixed ability to support relative non-normal dialplan execution
routines. (i.e., The context and exten are optional for the specified
dialplan location.) Predial routines are the only non-normal routines that
it makes sense to optionally omit the context and exten. Setting a hangup
handler also needs this ability.
* Fix Return application being able to restore a dialplan location
exactly. Channels without a PBX may not have context or exten set.
* Fixes non-normal execution routines like connected line interception and
predial leaving the dialplan execution stack unbalanced. Errors like
missing Return statements, popping too many stack frames using StackPop,
or an application returning non-zero could leave the dialplan stack
unbalanced.
* Fixed the AGI gosub application so it cleans up the dialplan execution
stack and handles the autoloop priority increments correctly.
* Eliminated the need for the gosub_virtual_context return location.
Review: https://reviewboard.asterisk.org/r/1984/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@368985 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This was essentially duplicated functionality where normal channels used
AST_CAUSE_ANSWERED_ELSEWHERE while local channels and queues used
AST_FLAG_ANSWERED_ELSEWHERE. This removes the flag and converts that usage
into AST_CAUSE_ANSWERED_ELSEWHER usage.
Review: https://reviewboard.asterisk.org/r/1944
(closes issue ASTERISK-19865)
Patch-by: Birger Harzenetter
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@368519 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Presence support has been added. This is accomplished by
allowing for presence hints in addition to device state
hints. A dialplan function called PRESENCE_STATE has been
added to allow for setting and reading presence. Presence
can be transmitted to Digium phones using custom XML
elements in a PIDF presence document.
Voicemail has new APIs that allow for moving, removing,
forwarding, and playing messages. Messages have had a new
unique message ID added to them so that the APIs will work
reliably. The state of a voicemail mailbox can be obtained
using an API that allows one to get a snapshot of the mailbox.
A voicemail Dialplan App called VoiceMailPlayMsg has been
added to be able to play back a specific message.
Configuration hooks have been added. Configuration hooks
allow for a piece of code to be executed when a specific
configuration file is loaded by a specific module. This is
useful for modules that are dependent on the configuration
of other modules.
chan_sip now has a public method that allows for a custom
SIP INFO request to be sent mid-dialog. Digium phones use
this in order to display progress bars when files are played.
Messaging support has been expanded a bit. The main
visible difference is the addition of an AMI action
MessageSend.
Finally, a ParkingLots manager action has been added in order
to get a list of parking lots.
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@368435 65c4cc65-6c06-0410-ace0-fbb531ad65f3