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mod_callcenter: Try to fix the ring-all, also add cli auto complete done in previous commit

This commit is contained in:
Marc Olivier Chouinard 2010-08-14 04:07:38 -04:00
parent 7cefb22751
commit 1666783cf8
1 changed files with 12 additions and 6 deletions
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18
src/mod/applications/mod_callcenter/mod_callcenter.c
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@ -1596,10 +1596,10 @@ static int members_callback(void *pArg, int argc, char **argv, char **columnName
} else if (!strcasecmp(queue_strategy, "agent-with-fewest-calls")) {
sql_order_by = switch_mprintf("level, agents.calls_answered, position");
} else if (!strcasecmp(queue_strategy, "ring-all")) {
/* If we set at Trying, who will put it back at Waiting ?? So we just dont change it state for the moment */
/*sql = switch_mprintf("UPDATE members SET state = '%q' WHERE state = '%q' AND uuid = '%q' AND system = 'single_box'", cc_member_state2str(CC_MEMBER_STATE_TRYING), cc_member_state2str(CC_MEMBER_STATE_WAITING), cbt.uuid);
cc_execute_sql(NULL, sql, NULL);
switch_safe_free(sql);*/
sql = switch_mprintf("UPDATE members SET state = '%q' WHERE state = '%q' AND uuid = '%q' AND system = 'single_box'",
cc_member_state2str(CC_MEMBER_STATE_TRYING), cc_member_state2str(CC_MEMBER_STATE_WAITING), cbt.uuid);
cc_execute_sql(NULL, sql, NULL);
switch_safe_free(sql);
sql_order_by = switch_mprintf("level, position");
} else if(!strcasecmp(queue_strategy, "sequentially-by-agent-order")) {
sql_order_by = switch_mprintf("level, position");
@ -1658,9 +1658,9 @@ void *SWITCH_THREAD_FUNC cc_agent_dispatch_thread_run(switch_thread_t *thread, v
while (globals.running == 1) {
char *sql = NULL;
sql = switch_mprintf("SELECT queue,uuid,caller_number,caller_name,joined_epoch,(%ld-joined_epoch)+base_score+skill_score AS score FROM members"
" WHERE state = '%q' ORDER BY score DESC",
" WHERE state = '%q' OR (serving_agent != 'ring-all' AND state = '%q') ORDER BY score DESC",
(long) switch_epoch_time_now(NULL),
cc_member_state2str(CC_MEMBER_STATE_WAITING));
cc_member_state2str(CC_MEMBER_STATE_WAITING), cc_member_state2str(CC_MEMBER_STATE_TRYING));
cc_execute_sql_callback(NULL /* queue */, NULL /* mutex */, sql, members_callback, NULL /* Call back variables */);
switch_safe_free(sql);
@ -1967,6 +1967,9 @@ static int list_result_callback(void *pArg, int argc, char **argv, char **column
"callcenter_config tier set level [queue_name] [agent_name] [level] | " \
"callcenter_config tier set position [queue_name] [agent_name] [position] | " \
"callcenter_config tier del [queue_name] [agent_name] | " \
"callcenter_config queue load [queue_name] | " \
"callcenter_config queue unload [queue_name] | " \
"callcenter_config queue reload [queue_name] | " \
"callcenter_config tier list [queue_name] | " \
"callcenter_config queue list [queue_name] | " \
"callcenter_config queue count [queue_name]"
@ -2340,6 +2343,9 @@ SWITCH_MODULE_LOAD_FUNCTION(mod_callcenter_load)
switch_console_set_complete("add callcenter_config tier set position");
switch_console_set_complete("add callcenter_config tier list");
switch_console_set_complete("add callcenter_config queue load");
switch_console_set_complete("add callcenter_config queue unload");
switch_console_set_complete("add callcenter_config queue reload");
switch_console_set_complete("add callcenter_config queue list");
switch_console_set_complete("add callcenter_config queue count");