diff --git a/conf/dialplan/default.xml b/conf/dialplan/default.xml
index 070e54d404..3507b978e0 100644
--- a/conf/dialplan/default.xml
+++ b/conf/dialplan/default.xml
@@ -44,7 +44,7 @@
       </condition>
     </extension>
 
-    <extension name="intercept">
+    <extension name="global-intercept">
       <condition field="destination_number" expression="^886$">
 	<action application="answer"/>
 	<action application="intercept" data="${db(select/${domain_name}-last_dial/global)}"/>
@@ -52,6 +52,14 @@
       </condition>
     </extension>
 
+    <extension name="group-intercept">
+      <condition field="destination_number" expression="^\*8$">
+	<action application="answer"/>
+	<action application="intercept" data="${db(select/${domain_name}-last_dial/${callgroup})}"/>
+	<action application="sleep" data="2000"/>
+      </condition>
+    </extension>
+
     <extension name="intercept-ext">
       <condition field="destination_number" expression="^\*\*(\d+)$">
 	<action application="answer"/>
@@ -215,6 +223,8 @@
 	<anti-action application="set" data="continue_on_fail=true"/>
 	<anti-action application="db" data="insert/${domain_name}-call_return/${dialed_extension}/${caller_id_number}"/>
 	<anti-action application="db" data="insert/${domain_name}-last_dial_ext/${dialed_extension}/${uuid}"/>
+	<anti-action application="set" data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name} var callgroup)}"/>
+	<anti-action application="db" data="insert/${domain_name}-last_dial/${called_party_callgroup}/${uuid}"/>
 	<anti-action application="bridge" data="user/${dialed_extension}@${domain_name}"/>
 	<anti-action application="answer"/>
 	<!--<anti-action application="send_display" data="Voicemail for ${dialed_extension}"/>-->
diff --git a/conf/directory/default/1000.xml b/conf/directory/default/1000.xml
index a415a80b97..a8fee30bae 100644
--- a/conf/directory/default/1000.xml
+++ b/conf/directory/default/1000.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1000"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1001.xml b/conf/directory/default/1001.xml
index 701789627d..dc81d8f7e3 100644
--- a/conf/directory/default/1001.xml
+++ b/conf/directory/default/1001.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1001"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1002.xml b/conf/directory/default/1002.xml
index a6ec3fd0b8..e64bfec551 100644
--- a/conf/directory/default/1002.xml
+++ b/conf/directory/default/1002.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1002"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1003.xml b/conf/directory/default/1003.xml
index 7630b09838..fb482c8a43 100644
--- a/conf/directory/default/1003.xml
+++ b/conf/directory/default/1003.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1003"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1004.xml b/conf/directory/default/1004.xml
index 49f4198ddf..1fe9e1d572 100644
--- a/conf/directory/default/1004.xml
+++ b/conf/directory/default/1004.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1004"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1005.xml b/conf/directory/default/1005.xml
index 909f1fa394..172c4ee80e 100644
--- a/conf/directory/default/1005.xml
+++ b/conf/directory/default/1005.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1005"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1006.xml b/conf/directory/default/1006.xml
index f8eb5ec4e4..7eedaf4db7 100644
--- a/conf/directory/default/1006.xml
+++ b/conf/directory/default/1006.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1006"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1007.xml b/conf/directory/default/1007.xml
index 143506157a..84ec70b53c 100644
--- a/conf/directory/default/1007.xml
+++ b/conf/directory/default/1007.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1007"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1008.xml b/conf/directory/default/1008.xml
index ee030bb4f9..69b9cf2706 100644
--- a/conf/directory/default/1008.xml
+++ b/conf/directory/default/1008.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1008"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1009.xml b/conf/directory/default/1009.xml
index e61177bead..70efbb3b6d 100644
--- a/conf/directory/default/1009.xml
+++ b/conf/directory/default/1009.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1009"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1010.xml b/conf/directory/default/1010.xml
index 52fd922104..053ba8e003 100644
--- a/conf/directory/default/1010.xml
+++ b/conf/directory/default/1010.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1010"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1011.xml b/conf/directory/default/1011.xml
index 0d37c7b188..5aff568dea 100644
--- a/conf/directory/default/1011.xml
+++ b/conf/directory/default/1011.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1011"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1012.xml b/conf/directory/default/1012.xml
index 5217ccb258..d0f8c44795 100644
--- a/conf/directory/default/1012.xml
+++ b/conf/directory/default/1012.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1012"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1013.xml b/conf/directory/default/1013.xml
index 257b1c8b0e..2fe130117a 100644
--- a/conf/directory/default/1013.xml
+++ b/conf/directory/default/1013.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1013"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1014.xml b/conf/directory/default/1014.xml
index fe40f411ac..20995e9820 100644
--- a/conf/directory/default/1014.xml
+++ b/conf/directory/default/1014.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1014"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1015.xml b/conf/directory/default/1015.xml
index 9f1aea81d4..f13d5679dd 100644
--- a/conf/directory/default/1015.xml
+++ b/conf/directory/default/1015.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1015"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1016.xml b/conf/directory/default/1016.xml
index ef1e8b113a..8b0dbb3c9c 100644
--- a/conf/directory/default/1016.xml
+++ b/conf/directory/default/1016.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1016"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1017.xml b/conf/directory/default/1017.xml
index fba7d318d7..f9d8059b32 100644
--- a/conf/directory/default/1017.xml
+++ b/conf/directory/default/1017.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1017"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1018.xml b/conf/directory/default/1018.xml
index 362843351b..e617579e92 100644
--- a/conf/directory/default/1018.xml
+++ b/conf/directory/default/1018.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1018"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1019.xml b/conf/directory/default/1019.xml
index 09be69d9b9..fff7a92511 100644
--- a/conf/directory/default/1019.xml
+++ b/conf/directory/default/1019.xml
@@ -12,6 +12,7 @@
       <variable name="effective_caller_id_number" value="1019"/>
       <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
       <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
+      <variable name="callgroup" value="techsupport"/>
     </variables>
   </user>
 </include>