FS-10314: Initial commit adding profiles to mod_callcenter

src/mod/applications/mod_callcenter/conf/autoload_configs/callcenter.conf.xml

@@ -1,39 +1,42 @@
 <configuration name="callcenter.conf" description="CallCenter">
-  <settings>
-    <!--<param name="odbc-dsn" value="dsn:user:pass"/>-->
-    <!--<param name="dbname" value="/dev/shm/callcenter.db"/>-->
-    <!--<param name="reserve-agents" value="true"/>-->
-  </settings>
+  <profiles>
+    <profile name="default">
+      <settings>
+        <!--<param name="odbc-dsn" value="dsn:user:pass"/>-->
+        <!--<param name="dbname" value="/dev/shm/callcenter.db"/>-->
+        <!--<param name="reserve-agents" value="true"/>-->
+      </settings>
 
-  <queues>
+      <queues>
 
-    <queue name="support@default">
-      <param name="strategy" value="longest-idle-agent"/>
-      <param name="moh-sound" value="$${hold_music}"/>
-      <!--<param name="record-template" value="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}.${destination_number}.${caller_id_number}.${uuid}.wav"/>-->
-      <param name="time-base-score" value="system"/>
-      <param name="max-wait-time" value="0"/>
-      <param name="max-wait-time-with-no-agent" value="0"/>
-      <param name="max-wait-time-with-no-agent-time-reached" value="5"/>
-      <param name="tier-rules-apply" value="false"/>
-      <param name="tier-rule-wait-second" value="300"/>
-      <param name="tier-rule-wait-multiply-level" value="true"/>
-      <param name="tier-rule-no-agent-no-wait" value="false"/>
-      <param name="discard-abandoned-after" value="60"/>
-      <param name="abandoned-resume-allowed" value="false"/>
-    </queue>
+        <queue name="support@default">
+          <param name="strategy" value="longest-idle-agent"/>
+          <param name="moh-sound" value="$${hold_music}"/>
+          <!--<param name="record-template" value="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}.${destination_number}.${caller_id_number}.${uuid}.wav"/>-->
+          <param name="time-base-score" value="system"/>
+          <param name="max-wait-time" value="0"/>
+          <param name="max-wait-time-with-no-agent" value="0"/>
+          <param name="max-wait-time-with-no-agent-time-reached" value="5"/>
+          <param name="tier-rules-apply" value="false"/>
+          <param name="tier-rule-wait-second" value="300"/>
+          <param name="tier-rule-wait-multiply-level" value="true"/>
+          <param name="tier-rule-no-agent-no-wait" value="false"/>
+          <param name="discard-abandoned-after" value="60"/>
+          <param name="abandoned-resume-allowed" value="false"/>
+        </queue>
 
-  </queues>
-
-<!-- WARNING: Configuration of XML Agents will be updated into the DB upon restart. -->
-<!-- WARNING: Configuration of XML Tiers will reset the level and position if those were supplied. -->
-<!-- WARNING: Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup (Not currently supported anyway) -->
-  <agents>
-    <!--<agent name="1000@default" type="callback" contact="[leg_timeout=10]user/1000@default" status="Available" max-no-answer="3" wrap-up-time="10" reject-delay-time="10" busy-delay-time="60" />-->
-  </agents>
-  <tiers>
-    <!-- If no level or position is provided, they will default to 1.  You should do this to keep db value on restart. -->
-    <!-- <tier agent="1000@default" queue="support@default" level="1" position="1"/> -->
-  </tiers>
+      </queues>
 
+    <!-- WARNING: Configuration of XML Agents will be updated into the DB upon restart. -->
+    <!-- WARNING: Configuration of XML Tiers will reset the level and position if those were supplied. -->
+    <!-- WARNING: Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup (Not currently supported anyway) -->
+      <agents>
+        <!--<agent name="1000@default" type="callback" contact="[leg_timeout=10]user/1000@default" status="Available" max-no-answer="3" wrap-up-time="10" reject-delay-time="10" busy-delay-time="60" />-->
+      </agents>
+      <tiers>
+        <!-- If no level or position is provided, they will default to 1.  You should do this to keep db value on restart. -->
+        <!-- <tier agent="1000@default" queue="support@default" level="1" position="1"/> -->
+      </tiers>
+    </profile>
+  </profiles>
 </configuration>