diff --git a/conf/directory/default/1000.xml b/conf/directory/default/1000.xml
index 05f35e5962..4dfaecf95b 100644
--- a/conf/directory/default/1000.xml
+++ b/conf/directory/default/1000.xml
@@ -8,6 +8,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Brian West"/>
+      <variable name="effective_caller_id_number" value="1000"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1001.xml b/conf/directory/default/1001.xml
index 36554d2fb6..b5a2ec7bad 100644
--- a/conf/directory/default/1001.xml
+++ b/conf/directory/default/1001.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1001"/>
+      <variable name="effective_caller_id_number" value="1001"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1002.xml b/conf/directory/default/1002.xml
index 18b18fe4f8..f596f2468d 100644
--- a/conf/directory/default/1002.xml
+++ b/conf/directory/default/1002.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1002"/>
+      <variable name="effective_caller_id_number" value="1002"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1003.xml b/conf/directory/default/1003.xml
index a5f1ef7238..881276e2a6 100644
--- a/conf/directory/default/1003.xml
+++ b/conf/directory/default/1003.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1003"/>
+      <variable name="effective_caller_id_number" value="1003"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1004.xml b/conf/directory/default/1004.xml
index c674e69f76..9381625392 100644
--- a/conf/directory/default/1004.xml
+++ b/conf/directory/default/1004.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1004"/>
+      <variable name="effective_caller_id_number" value="1004"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1005.xml b/conf/directory/default/1005.xml
index 8459c14cdb..bb3a386ebf 100644
--- a/conf/directory/default/1005.xml
+++ b/conf/directory/default/1005.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1005"/>
+      <variable name="effective_caller_id_number" value="1005"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1006.xml b/conf/directory/default/1006.xml
index 5aaa0e910b..ba0466f52c 100644
--- a/conf/directory/default/1006.xml
+++ b/conf/directory/default/1006.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1006"/>
+      <variable name="effective_caller_id_number" value="1006"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1007.xml b/conf/directory/default/1007.xml
index 05ec9c65dd..d24ea59a0f 100644
--- a/conf/directory/default/1007.xml
+++ b/conf/directory/default/1007.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1007"/>
+      <variable name="effective_caller_id_number" value="1007"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1008.xml b/conf/directory/default/1008.xml
index fe233d1a40..26bb35ee1b 100644
--- a/conf/directory/default/1008.xml
+++ b/conf/directory/default/1008.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1008"/>
+      <variable name="effective_caller_id_number" value="1008"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1009.xml b/conf/directory/default/1009.xml
index d0a2c1f8be..6c72226ac3 100644
--- a/conf/directory/default/1009.xml
+++ b/conf/directory/default/1009.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1009"/>
+      <variable name="effective_caller_id_number" value="1009"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1010.xml b/conf/directory/default/1010.xml
index 1c4579b43c..d425702a80 100644
--- a/conf/directory/default/1010.xml
+++ b/conf/directory/default/1010.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1010"/>
+      <variable name="effective_caller_id_number" value="1010"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1011.xml b/conf/directory/default/1011.xml
index f3e3dcfa38..db8ddd8ef2 100644
--- a/conf/directory/default/1011.xml
+++ b/conf/directory/default/1011.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1011"/>
+      <variable name="effective_caller_id_number" value="1011"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1012.xml b/conf/directory/default/1012.xml
index 886c0308b7..6e35756451 100644
--- a/conf/directory/default/1012.xml
+++ b/conf/directory/default/1012.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1012"/>
+      <variable name="effective_caller_id_number" value="1012"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1013.xml b/conf/directory/default/1013.xml
index d2e9c9b1a6..779c139d3a 100644
--- a/conf/directory/default/1013.xml
+++ b/conf/directory/default/1013.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1013"/>
+      <variable name="effective_caller_id_number" value="1013"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1014.xml b/conf/directory/default/1014.xml
index 375136e9e8..2391c41c85 100644
--- a/conf/directory/default/1014.xml
+++ b/conf/directory/default/1014.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1014"/>
+      <variable name="effective_caller_id_number" value="1014"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1015.xml b/conf/directory/default/1015.xml
index fce28c32b6..c82102baf9 100644
--- a/conf/directory/default/1015.xml
+++ b/conf/directory/default/1015.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1015"/>
+      <variable name="effective_caller_id_number" value="1015"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1016.xml b/conf/directory/default/1016.xml
index 1346af9049..86aba34c74 100644
--- a/conf/directory/default/1016.xml
+++ b/conf/directory/default/1016.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1016"/>
+      <variable name="effective_caller_id_number" value="1016"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1017.xml b/conf/directory/default/1017.xml
index ba567f44f9..20567eb00b 100644
--- a/conf/directory/default/1017.xml
+++ b/conf/directory/default/1017.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1017"/>
+      <variable name="effective_caller_id_number" value="1017"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1018.xml b/conf/directory/default/1018.xml
index 8dca3e4b4f..e2f3e03f9f 100644
--- a/conf/directory/default/1018.xml
+++ b/conf/directory/default/1018.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1018"/>
+      <variable name="effective_caller_id_number" value="1018"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/1019.xml b/conf/directory/default/1019.xml
index 1c4b210fc2..8cbe1977b1 100644
--- a/conf/directory/default/1019.xml
+++ b/conf/directory/default/1019.xml
@@ -5,6 +5,8 @@
     </params>
     <variables>
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Extension 1019"/>
+      <variable name="effective_caller_id_number" value="1019"/>
     </variables>
   </user>
 </include>
diff --git a/conf/directory/default/brian.xml b/conf/directory/default/brian.xml
index af2ddc8ce6..93cf0543e5 100644
--- a/conf/directory/default/brian.xml
+++ b/conf/directory/default/brian.xml
@@ -50,6 +50,8 @@
     <variables>
       <!--all variables here will be set on all inbound calls that originate from this user -->
       <variable name="user_context" value="default"/>
+      <variable name="effective_caller_id_name" value="Brian West"/>
+      <variable name="effective_caller_id_number" value="1000"/>
 
       <!-- limit the max number of outgoing calls for this user -->
       <!--<variable name="max_calls" value="2"/>-->