mod_callcenter: Fix member been switch as abandoned when he was pickup by an agent FS-3281
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@ -2342,6 +2342,7 @@ SWITCH_STANDARD_APP(callcenter_function)
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char member_uuid[SWITCH_UUID_FORMATTED_LENGTH + 1] = "";
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switch_bool_t agent_found = SWITCH_FALSE;
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switch_bool_t moh_valid = SWITCH_TRUE;
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const char *p;
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if (!zstr(data)) {
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mydata = switch_core_session_strdup(member_session, data);
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@ -2498,7 +2499,6 @@ SWITCH_STANDARD_APP(callcenter_function)
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while (switch_channel_ready(member_channel)) {
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switch_input_args_t args = { 0 };
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struct moh_dtmf_helper ht;
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const char *p;
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ht.dtmf = '\0';
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args.input_callback = moh_on_dtmf;
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@ -2519,7 +2519,8 @@ SWITCH_STANDARD_APP(callcenter_function)
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if (moh_valid && cur_moh) {
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switch_status_t status = switch_ivr_play_file(member_session, NULL, cur_moh, &args);
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if (status == SWITCH_STATUS_FALSE /* Invalid Recording */) {
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if (status == SWITCH_STATUS_FALSE /* Invalid Recording */ && SWITCH_READ_ACCEPTABLE(status)) {
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/* Sadly, there doesn't seem to be a return to switch_ivr_play_file that tell you the file wasn't found. FALSE also mean that the channel got switch to BRAKE state, so we check for read acceptable */
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_WARNING, "Couldn't play file '%s', continuing wait with no audio\n", cur_moh);
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moh_valid = SWITCH_FALSE;
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@ -2535,6 +2536,11 @@ SWITCH_STANDARD_APP(callcenter_function)
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}
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/* Make sure that an agent was not found, since we could have break out before settign it previously */
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if (!agent_found && (p = switch_channel_get_variable(member_channel, "cc_agent_found"))) {
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agent_found = switch_true(p);
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}
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/* Stop Member Thread */
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if (h) {
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h->running = 0;
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