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mod_callcenter: support cc_exit_keys channel variable 

If any digit in cc_exit_keys is pressed, the member will exit the
queue and the callcenter application.
This commit is contained in:
Travis Cross 2011-07-18 02:20:57 +00:00
parent e0d235f59c
commit bf5df02c7a
1 changed files with 9 additions and 8 deletions
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17
src/mod/applications/mod_callcenter/mod_callcenter.c
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@ -2340,6 +2340,7 @@ void *SWITCH_THREAD_FUNC cc_member_thread_run(switch_thread_t *thread, void *obj
struct moh_dtmf_helper {
const char *queue_name;
const char *exit_keys;
char dtmf;
};
@ -2348,10 +2349,9 @@ static switch_status_t moh_on_dtmf(switch_core_session_t *session, void *input,
switch (itype) {
case SWITCH_INPUT_TYPE_DTMF:
{
/* Just laywork for people who want to get some DTMF actions */
if (h->exit_keys && *(h->exit_keys)) {
switch_dtmf_t *dtmf = (switch_dtmf_t *) input;
if (strchr("#", dtmf->digit)) {
if (strchr(h->exit_keys, dtmf->digit)) {
h->dtmf = dtmf->digit;
return SWITCH_STATUS_BREAK;
}
@ -2552,6 +2552,7 @@ SWITCH_STANDARD_APP(callcenter_function)
switch_input_args_t args = { 0 };
struct moh_dtmf_helper ht;
ht.exit_keys = switch_channel_get_variable(member_channel, "cc_exit_keys");
ht.dtmf = '\0';
args.input_callback = moh_on_dtmf;
args.buf = (void *) &ht;
@ -2575,17 +2576,17 @@ SWITCH_STANDARD_APP(callcenter_function)
/* Sadly, there doesn't seem to be a return to switch_ivr_play_file that tell you the file wasn't found. FALSE also mean that the channel got switch to BRAKE state, so we check for read acceptable */
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_WARNING, "Couldn't play file '%s', continuing wait with no audio\n", cur_moh);
moh_valid = SWITCH_FALSE;
} else if (status == SWITCH_STATUS_BREAK) {
break;
} else if (!SWITCH_READ_ACCEPTABLE(status)) {
break;
}
} else {
switch_ivr_collect_digits_callback(member_session, &args, 0, 0);
if ((switch_ivr_collect_digits_callback(member_session, &args, 0, 0)) == SWITCH_STATUS_BREAK) {
break;
}
}
switch_yield(1000);
}
/* Make sure an agent was found, as we might break above without setting it */