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FS-3250 --resolve mod_callcenter: Reload a queue wont delete all the currently waiting members. Only a reload of the module will.

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This commit is contained in:
Marc Olivier Chouinard 2011-04-15 13:53:04 -04:00
parent 5857495e06
commit c5ae5de0a0
1 changed files with 35 additions and 26 deletions
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57
src/mod/applications/mod_callcenter/mod_callcenter.c
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@ -656,8 +656,6 @@ static cc_queue_t *load_queue(const char *queue_name)
cc_queue_t *queue = NULL; cc_queue_t *queue = NULL;
switch_xml_t x_queues, x_queue, cfg, xml; switch_xml_t x_queues, x_queue, cfg, xml;
switch_event_t *event = NULL; switch_event_t *event = NULL;
switch_cache_db_handle_t *dbh = NULL;
char *sql = NULL;
if (!(xml = switch_xml_open_cfg(global_cf, &cfg, NULL))) { if (!(xml = switch_xml_open_cfg(global_cf, &cfg, NULL))) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Open of %s failed\n", global_cf); switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Open of %s failed\n", global_cf);
@ -700,30 +698,10 @@ static cc_queue_t *load_queue(const char *queue_name)
queue->last_agent_exist = 0; queue->last_agent_exist = 0;
queue->last_agent_exist_check = 0; queue->last_agent_exist_check = 0;
if (!(dbh = cc_get_db_handle())) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "Cannot open DB!\n");
goto end;
}
switch_cache_db_test_reactive(dbh, "select count(session_uuid) from members", "drop table members", members_sql);
switch_cache_db_test_reactive(dbh, "select count(ready_time) from agents", NULL, "alter table agents add ready_time integer not null default 0;"
"alter table agents add reject_delay_time integer not null default 0;"
"alter table agents add busy_delay_time integer not null default 0;");
switch_cache_db_test_reactive(dbh, "select count(no_answer_delay_time) from agents", NULL, "alter table agents add no_answer_delay_time integer not null default 0;");
switch_cache_db_test_reactive(dbh, "select count(ready_time) from agents", "drop table agents", agents_sql);
switch_cache_db_test_reactive(dbh, "select count(queue) from tiers", "drop table tiers" , tiers_sql);
switch_mutex_init(&queue->mutex, SWITCH_MUTEX_NESTED, queue->pool); switch_mutex_init(&queue->mutex, SWITCH_MUTEX_NESTED, queue->pool);
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_INFO, "Added queue %s\n", queue->name); switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_INFO, "Added queue %s\n", queue->name);
switch_core_hash_insert(globals.queue_hash, queue->name, queue); switch_core_hash_insert(globals.queue_hash, queue->name, queue);
/* Reset a unclean shutdown */
sql = switch_mprintf("UPDATE agents SET state = 'Waiting', uuid = '' WHERE system = 'single_box';"
"UPDATE tiers SET state = 'Ready' WHERE agent IN (SELECT name FROM agents WHERE system = 'single_box');"
"UPDATE members SET state = '%q', session_uuid = '' WHERE system = 'single_box';",
cc_member_state2str(CC_MEMBER_STATE_ABANDONED));
cc_execute_sql(NULL, sql, NULL);
switch_safe_free(sql);
} }
end: end:
@ -1262,11 +1240,15 @@ end:
static switch_status_t load_config(void) static switch_status_t load_config(void)
{ {
switch_status_t status = SWITCH_STATUS_SUCCESS;
switch_xml_t cfg, xml, settings, param, x_queues, x_queue, x_agents, x_agent, x_tiers, x_tier; switch_xml_t cfg, xml, settings, param, x_queues, x_queue, x_agents, x_agent, x_tiers, x_tier;
switch_cache_db_handle_t *dbh = NULL;
char *sql = NULL;
if (!(xml = switch_xml_open_cfg(global_cf, &cfg, NULL))) { if (!(xml = switch_xml_open_cfg(global_cf, &cfg, NULL))) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Open of %s failed\n", global_cf); switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Open of %s failed\n", global_cf);
return SWITCH_STATUS_TERM; status = SWITCH_STATUS_TERM;
goto end;
} }
switch_mutex_lock(globals.mutex); switch_mutex_lock(globals.mutex);
@ -1297,6 +1279,30 @@ static switch_status_t load_config(void)
globals.dbname = strdup(CC_SQLITE_DB_NAME); globals.dbname = strdup(CC_SQLITE_DB_NAME);
} }
/* Initialize database */
if (!(dbh = cc_get_db_handle())) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_CRIT, "Cannot open DB!\n");
status = SWITCH_STATUS_TERM;
goto end;
}
switch_cache_db_test_reactive(dbh, "select count(session_uuid) from members", "drop table members", members_sql);
switch_cache_db_test_reactive(dbh, "select count(ready_time) from agents", NULL, "alter table agents add ready_time integer not null default 0;"
"alter table agents add reject_delay_time integer not null default 0;"
"alter table agents add busy_delay_time integer not null default 0;");
switch_cache_db_test_reactive(dbh, "select count(no_answer_delay_time) from agents", NULL, "alter table agents add no_answer_delay_time integer not null default 0;");
switch_cache_db_test_reactive(dbh, "select count(ready_time) from agents", "drop table agents", agents_sql);
switch_cache_db_test_reactive(dbh, "select count(queue) from tiers", "drop table tiers" , tiers_sql);
switch_cache_db_release_db_handle(&dbh);
/* Reset a unclean shutdown */
sql = switch_mprintf("update agents set state = 'Waiting', uuid = '' where system = 'single_box';"
"update tiers set state = 'Ready' where agent IN (select name from agents where system = 'single_box');"
"update members set state = '%q', session_uuid = '' where system = 'single_box';",
cc_member_state2str(CC_MEMBER_STATE_ABANDONED));
cc_execute_sql(NULL, sql, NULL);
switch_safe_free(sql);
/* Loading queue into memory struct */ /* Loading queue into memory struct */
if ((x_queues = switch_xml_child(cfg, "queues"))) { if ((x_queues = switch_xml_child(cfg, "queues"))) {
for (x_queue = switch_xml_child(x_queues, "queue"); x_queue; x_queue = x_queue->next) { for (x_queue = switch_xml_child(x_queues, "queue"); x_queue; x_queue = x_queue->next) {
@ -1342,11 +1348,14 @@ static switch_status_t load_config(void)
} }
} }
end:
switch_mutex_unlock(globals.mutex); switch_mutex_unlock(globals.mutex);
if (xml) {
switch_xml_free(xml); switch_xml_free(xml);
}
return SWITCH_STATUS_SUCCESS; return status;
} }
static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *thread, void *obj) static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *thread, void *obj)