diff --git a/conf/skinny_profiles/internal.xml b/conf/skinny_profiles/internal.xml
index e48557b234..5feac1ffbf 100644
--- a/conf/skinny_profiles/internal.xml
+++ b/conf/skinny_profiles/internal.xml
@@ -13,6 +13,17 @@
     <param name="debug" value="4"/>
     <param name="auto-restart" value="true"/>
   </settings>
+  <soft-key-set-sets>
+    <soft-key-set-set name="default">
+      <soft-key-set name="KeySetOnHook" value="SoftkeyNewcall,SoftkeyRedial"/>
+      <soft-key-set name="KeySetOffHook" value=",SoftkeyNewcall,SoftkeyEndcall"/>
+      <soft-key-set name="KeySetDigitsAfterDialingFirstDigit" value="SoftkeyBackspace,,SoftkeyEndcall"/>
+      <soft-key-set name="KeySetConnected" value="SoftkeyEndcall,SoftkeyHold,SoftkeyNewcall,SoftkeyTransfer"/>
+      <soft-key-set name="KeySetRingIn" value="SoftkeyAnswer,SoftkeyEndcall,SoftkeyNewcall"/>
+      <soft-key-set name="KeySetOnHold" value="SoftkeyNewcall,SoftkeyResume,SoftkeyEndcall"/>
+      <soft-key-set name="KeySetOffHookWithFeatures" value=",SoftkeyRedial,SoftkeyEndcall"/>
+    </soft-key-set-set>
+  </soft-key-set-sets>
   <device-types>
     <device-type id="Cisco ATA 186">
         <param name="firmware-version" value="ATA030101SCCP04"/>
diff --git a/src/mod/endpoints/mod_skinny/mod_skinny.c b/src/mod/endpoints/mod_skinny/mod_skinny.c
index 0f7b370a99..165815078b 100644
--- a/src/mod/endpoints/mod_skinny/mod_skinny.c
+++ b/src/mod/endpoints/mod_skinny/mod_skinny.c
@@ -1714,8 +1714,7 @@ static switch_status_t load_skinny_config(void)
 	if ((xprofiles = switch_xml_child(xcfg, "profiles"))) {
 		for (xprofile = switch_xml_child(xprofiles, "profile"); xprofile; xprofile = xprofile->next) {
 			char *profile_name = (char *) switch_xml_attr_soft(xprofile, "name");
-			switch_xml_t xsettings;
-			switch_xml_t xdevice_types;
+			switch_xml_t xsettings, xdevice_types, xsoft_key_set_sets;
 			if (zstr(profile_name)) {
 				switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR,
 					"<profile> is missing name attribute\n");
@@ -1771,6 +1770,96 @@ static switch_status_t load_skinny_config(void)
 					profile->port = 2000;
 				}
 
+				/* Soft Key Set Sets */
+				switch_core_hash_init(&profile->soft_key_set_sets_hash, profile->pool);
+				if ((xsoft_key_set_sets = switch_xml_child(xprofile, "soft-key-set-sets"))) {
+					switch_xml_t xsoft_key_set_set;
+					for (xsoft_key_set_set = switch_xml_child(xsoft_key_set_sets, "soft-key-set-set"); xsoft_key_set_set; xsoft_key_set_set = xsoft_key_set_set->next) {
+						char *soft_key_set_set_name = (char *) switch_xml_attr_soft(xsoft_key_set_set, "name");
+						if (soft_key_set_set_name) {
+							switch_xml_t xsoft_key_set;
+							skinny_message_t *message;
+							message = switch_core_alloc(profile->pool, 12+sizeof(message->data.soft_key_set));
+							message->type = SOFT_KEY_SET_RES_MESSAGE;
+							message->length = 4 + sizeof(message->data.soft_key_set);
+							message->data.soft_key_set.soft_key_set_offset = 0;
+							message->data.soft_key_set.soft_key_set_count = 11;
+							message->data.soft_key_set.total_soft_key_set_count = 11;
+							for (xsoft_key_set = switch_xml_child(xsoft_key_set_set, "soft-key-set"); xsoft_key_set; xsoft_key_set = xsoft_key_set->next) {
+								uint32_t soft_key_set_id;
+								if ((soft_key_set_id = skinny_str2soft_key_set(switch_xml_attr_soft(xsoft_key_set, "name"))) != -1) {
+									char *val =switch_core_strdup(profile->pool, switch_xml_attr_soft(xsoft_key_set, "value"));
+									size_t string_len = strlen(val);
+									size_t string_pos, start = 0;
+									int field_no = 0;
+									if (soft_key_set_id > 15) {
+										switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
+											"soft-key-set name '%s' is greater than 15 in soft-key-set-set '%s' in profile %s.\n",
+											switch_xml_attr_soft(xsoft_key_set, "name"), soft_key_set_set_name, profile->name);
+										continue;
+									}
+									for (string_pos = 0; string_pos <= string_len; string_pos++) {
+										if ((val[string_pos] == ',') || (string_pos == string_len)) {
+											val[string_pos] = '\0';
+											if (field_no > 15) {
+												switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
+													"soft-key-set name '%s' is limited to 16 buttons in soft-key-set-set '%s' in profile %s.\n",
+													switch_xml_attr_soft(xsoft_key_set, "name"), soft_key_set_set_name, profile->name);
+												break;
+											}
+											message->data.soft_key_set.soft_key_set[soft_key_set_id].soft_key_template_index[field_no++] = skinny_str2soft_key_event(&val[start]);
+											start = string_pos+1;
+										}
+									}
+								} else {
+									switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
+										"Unknown soft-key-set name '%s' in soft-key-set-set '%s' in profile %s.\n",
+										switch_xml_attr_soft(xsoft_key_set, "name"), soft_key_set_set_name, profile->name);
+								}
+							} /* soft-key-set */
+						    switch_core_hash_insert(profile->soft_key_set_sets_hash, soft_key_set_set_name, message);
+						} else {
+							switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
+								"<soft-key-set-set> is missing a name attribute in profile %s.\n", profile->name);
+						}
+					} /* soft-key-set-set */
+				} else {
+					switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
+						"<soft-key-set-sets> is missing in profile %s.\n", profile->name);
+				} /* soft-key-set-sets */
+				if (!switch_core_hash_find(profile->soft_key_set_sets_hash, "default")) {
+					switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR,
+						"Profile %s doesn't have a default <soft-key-set-set>. Profile ignored.\n", profile->name);
+					switch_core_destroy_memory_pool(&profile_pool);
+					continue;
+				}
+				
+				
+				/* Device types */
+				switch_core_hash_init(&profile->device_type_params_hash, profile->pool);
+				if ((xdevice_types = switch_xml_child(xprofile, "device-types"))) {
+					switch_xml_t xdevice_type;
+					for (xdevice_type = switch_xml_child(xdevice_types, "device-type"); xdevice_type; xdevice_type = xdevice_type->next) {
+						uint32_t id = skinny_str2device_type(switch_xml_attr_soft(xdevice_type, "id"));
+						if (id != 0) {
+							char *id_str = switch_mprintf("%d", id);
+							skinny_device_type_params_t *params = switch_core_alloc(profile->pool, sizeof(skinny_device_type_params_t));
+							for (param = switch_xml_child(xdevice_type, "param"); param; param = param->next) {
+								char *var = (char *) switch_xml_attr_soft(param, "name");
+								char *val = (char *) switch_xml_attr_soft(param, "value");
+
+								if (!strcasecmp(var, "firmware-version")) {
+								    strncpy(params->firmware_version, val, 16);
+								}
+							} /* param */
+						    switch_core_hash_insert(profile->device_type_params_hash, id_str, params);
+						} else {
+							switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
+								"Unknow device type %s in profile %s.\n", switch_xml_attr_soft(xdevice_type, "id"), profile->name);
+						}
+					}
+				}
+
 				/* Database */
 				switch_snprintf(dbname, sizeof(dbname), "skinny_%s", profile->name);
 				profile->dbname = switch_core_strdup(profile->pool, dbname);
@@ -1809,30 +1898,6 @@ static switch_status_t load_skinny_config(void)
 				skinny_execute_sql_callback(profile, profile->sql_mutex, "DELETE FROM skinny_buttons", NULL, NULL);
 				skinny_execute_sql_callback(profile, profile->sql_mutex, "DELETE FROM skinny_active_lines", NULL, NULL);
 
-				/* Device types */
-				switch_core_hash_init(&profile->device_type_params_hash, profile->pool);
-				if ((xdevice_types = switch_xml_child(xprofile, "device-types"))) {
-					switch_xml_t xdevice_type;
-					for (xdevice_type = switch_xml_child(xdevice_types, "device-type"); xdevice_type; xdevice_type = xdevice_type->next) {
-						uint32_t id = skinny_str2device_type(switch_xml_attr_soft(xdevice_type, "id"));
-						if (id != 0) {
-							char *id_str = switch_mprintf("%d", id);
-							skinny_device_type_params_t *params = switch_core_alloc(profile->pool, sizeof(skinny_device_type_params_t));
-							for (param = switch_xml_child(xdevice_type, "param"); param; param = param->next) {
-								char *var = (char *) switch_xml_attr_soft(param, "name");
-								char *val = (char *) switch_xml_attr_soft(param, "value");
-
-								if (!strcasecmp(var, "firmware-version")) {
-								    strncpy(params->firmware_version, val, 16);
-								}
-							} /* param */
-						    switch_core_hash_insert(profile->device_type_params_hash, id_str, params);
-						} else {
-							switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING,
-								"Unknow device type %s in profile %s.\n", switch_xml_attr_soft(xdevice_type, "id"), profile->name);
-						}
-					}
-				}
 				skinny_profile_respawn(profile, 0);
 
 				/* Register profile */
@@ -2058,9 +2123,14 @@ SWITCH_MODULE_LOAD_FUNCTION(mod_skinny_load)
 
 	load_skinny_config();
 
+	/* at least one profile */
+	if (!switch_hash_first(NULL, globals.profile_hash)) {
+		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "No profile found!\n");
+		return SWITCH_STATUS_TERM;
+	}
 	/* bind to events */
 	if ((switch_event_bind_removable(modname, SWITCH_EVENT_HEARTBEAT, NULL, skinny_heartbeat_event_handler, NULL, &globals.heartbeat_node) != SWITCH_STATUS_SUCCESS)) {
-		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Couldn't bind our heartbeat handler!\n");
+		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "Couldn't bind our heartbeat handler!\n");
 		/* Not such severe to prevent loading */
 	}
 	if ((switch_event_bind_removable(modname, SWITCH_EVENT_CUSTOM, SKINNY_EVENT_CALL_STATE, skinny_call_state_event_handler, NULL, &globals.call_state_node) != SWITCH_STATUS_SUCCESS)) {
@@ -2068,11 +2138,11 @@ SWITCH_MODULE_LOAD_FUNCTION(mod_skinny_load)
 		return SWITCH_STATUS_TERM;
 	}
 	if ((switch_event_bind_removable(modname, SWITCH_EVENT_MESSAGE_WAITING, NULL, skinny_message_waiting_event_handler, NULL, &globals.message_waiting_node) != SWITCH_STATUS_SUCCESS)) {
-		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Couldn't bind our message waiting handler!\n");
+		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "Couldn't bind our message waiting handler!\n");
 		/* Not such severe to prevent loading */
 	}
 	if ((switch_event_bind_removable(modname, SWITCH_EVENT_TRAP, NULL, skinny_trap_event_handler, NULL, &globals.trap_node) != SWITCH_STATUS_SUCCESS)) {
-		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Couldn't bind our trap handler!\n");
+		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "Couldn't bind our trap handler!\n");
 		/* Not such severe to prevent loading */
 	}
 
diff --git a/src/mod/endpoints/mod_skinny/mod_skinny.h b/src/mod/endpoints/mod_skinny/mod_skinny.h
index accb7e6c69..99b52b6fb8 100644
--- a/src/mod/endpoints/mod_skinny/mod_skinny.h
+++ b/src/mod/endpoints/mod_skinny/mod_skinny.h
@@ -79,6 +79,7 @@ struct skinny_profile {
     char date_format[6];
     int debug;
 	int auto_restart;
+    switch_hash_t *soft_key_set_sets_hash;
     switch_hash_t *device_type_params_hash;
     /* db */
     char *dbname;
diff --git a/src/mod/endpoints/mod_skinny/skinny_protocol.h b/src/mod/endpoints/mod_skinny/skinny_protocol.h
index fe001c7b4d..236c667509 100644
--- a/src/mod/endpoints/mod_skinny/skinny_protocol.h
+++ b/src/mod/endpoints/mod_skinny/skinny_protocol.h
@@ -151,7 +151,7 @@ struct PACKED open_receive_channel_ack_message {
 /* SoftKeyEventMessage */
 #define SOFT_KEY_EVENT_MESSAGE 0x0026
 struct PACKED soft_key_event_message {
-    uint32_t event;
+    uint32_t event; /* See enum skinny_soft_key_event */
     uint32_t line_instance;
     uint32_t call_id;
 };
diff --git a/src/mod/endpoints/mod_skinny/skinny_server.c b/src/mod/endpoints/mod_skinny/skinny_server.c
index 2f640a8345..de4fdbd1cc 100644
--- a/src/mod/endpoints/mod_skinny/skinny_server.c
+++ b/src/mod/endpoints/mod_skinny/skinny_server.c
@@ -1694,48 +1694,14 @@ end:
 switch_status_t skinny_handle_soft_key_set_request(listener_t *listener, skinny_message_t *request)
 {
 	skinny_message_t *message;
-	skinny_profile_t *profile;
 
-	switch_assert(listener->profile);
-	switch_assert(listener->device_name);
-
-	profile = listener->profile;
-
-	message = switch_core_alloc(listener->pool, 12+sizeof(message->data.soft_key_set));
-	message->type = SOFT_KEY_SET_RES_MESSAGE;
-	message->length = 4 + sizeof(message->data.soft_key_set);
-
-	message->data.soft_key_set.soft_key_set_offset = 0;
-	message->data.soft_key_set.soft_key_set_count = 11;
-	message->data.soft_key_set.total_soft_key_set_count = 11;
-
-	/* TODO fill the set */
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_ON_HOOK].soft_key_template_index[0] = SOFTKEY_NEWCALL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_ON_HOOK].soft_key_template_index[1] = SOFTKEY_REDIAL;
-	
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_OFF_HOOK].soft_key_template_index[1] = SOFTKEY_REDIAL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_OFF_HOOK].soft_key_template_index[2] = SOFTKEY_ENDCALL;
-
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_DIGITS_AFTER_DIALING_FIRST_DIGIT].soft_key_template_index[0] = SOFTKEY_BACKSPACE;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_DIGITS_AFTER_DIALING_FIRST_DIGIT].soft_key_template_index[2] = SOFTKEY_ENDCALL;
-
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_CONNECTED].soft_key_template_index[0] = SOFTKEY_ENDCALL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_CONNECTED].soft_key_template_index[1] = SOFTKEY_HOLD;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_CONNECTED].soft_key_template_index[2] = SOFTKEY_NEWCALL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_CONNECTED].soft_key_template_index[3] = SOFTKEY_TRANSFER;
-	
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_RING_IN].soft_key_template_index[0] = SOFTKEY_ANSWER;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_RING_IN].soft_key_template_index[1] = SOFTKEY_ENDCALL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_RING_IN].soft_key_template_index[2] = SOFTKEY_NEWCALL;
-
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_ON_HOLD].soft_key_template_index[0] = SOFTKEY_NEWCALL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_ON_HOLD].soft_key_template_index[1] = SOFTKEY_RESUME;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_ON_HOLD].soft_key_template_index[2] = SOFTKEY_ENDCALL;
-	
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_OFF_HOOK_WITH_FEATURES].soft_key_template_index[1] = SOFTKEY_REDIAL;
-	message->data.soft_key_set.soft_key_set[SKINNY_KEY_SET_OFF_HOOK_WITH_FEATURES].soft_key_template_index[2] = SOFTKEY_ENDCALL;
-
-	skinny_send_reply(listener, message);
+	message = switch_core_hash_find(listener->profile->soft_key_set_sets_hash, "default");
+	if (message) {
+		skinny_send_reply(listener, message);
+	} else {
+		switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR,
+			"Profile %s doesn't have a default <soft-key-set-set>. Profile ignored.\n", listener->profile->name);
+	}
 
 	/* Init the states */
 	send_select_soft_keys(listener, 0, 0, SKINNY_KEY_SET_ON_HOOK, 0xffff);
diff --git a/src/mod/endpoints/mod_skinny/skinny_tables.c b/src/mod/endpoints/mod_skinny/skinny_tables.c
index 07be7c454c..43b2290560 100644
--- a/src/mod/endpoints/mod_skinny/skinny_tables.c
+++ b/src/mod/endpoints/mod_skinny/skinny_tables.c
@@ -176,7 +176,7 @@ struct skinny_table SKINNY_SOFT_KEY_EVENTS[] = {
     {NULL, 0}
 };
 SKINNY_DECLARE_ID2STR(skinny_soft_key_event2str, SKINNY_SOFT_KEY_EVENTS, "SoftkeyUnknown")
-SKINNY_DECLARE_STR2ID(skinny_str2soft_key_event, SKINNY_SOFT_KEY_EVENTS, -1)
+SKINNY_DECLARE_STR2ID(skinny_str2soft_key_event, SKINNY_SOFT_KEY_EVENTS, 0)
 
 struct skinny_table SKINNY_LAMP_MODES[] = {
     {"Off", SKINNY_LAMP_OFF},