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Merge 7aece4ae84 into 5cb74797fe

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Henrique 2025-01-17 16:41:08 +00:00 committed by GitHub
parent 5cb74797fe 7aece4ae84
commit fd889063a0
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GPG Key ID: B5690EEEBB952194
1 changed files with 14 additions and 2 deletions
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16
src/mod/applications/mod_callcenter/mod_callcenter.c
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@ -2999,9 +2999,11 @@ SWITCH_STANDARD_APP(callcenter_function)
switch_channel_timetable_t *times = NULL;
const char *cc_moh_override = switch_channel_get_variable(member_channel, "cc_moh_override");
const char *cc_base_score = switch_channel_get_variable(member_channel, "cc_base_score");
const char *cc_pre_answer = switch_channel_get_variable(member_channel, "cc_pre_answer");
int cc_base_score_int = 0;
const char *cur_moh = NULL;
char *moh_expanded = NULL;
switch_time_t t_epoch;
char start_epoch[64];
switch_event_t *event;
switch_time_t t_member_called = local_epoch_time_now(NULL);
@ -3030,11 +3032,21 @@ SWITCH_STANDARD_APP(callcenter_function)
}
/* Make sure we answer the channel before getting the switch_channel_time_table_t answer time */
switch_channel_answer(member_channel);
if (switch_true(cc_pre_answer)) {
switch_channel_pre_answer(member_channel);
} else {
switch_channel_answer(member_channel);
}
/* Grab the start epoch of a channel */
times = switch_channel_get_timetable(member_channel);
switch_snprintf(start_epoch, sizeof(start_epoch), "%" SWITCH_TIME_T_FMT, times->answered / 1000000);
if (switch_true(cc_pre_answer)) {
t_epoch = times->progress_media;
} else {
t_epoch = times->answered;
}
switch_snprintf(start_epoch, sizeof(start_epoch), "%" SWITCH_TIME_T_FMT, t_epoch / 1000000);
/* Check if we support and have a queued abandoned member we can resume from */
if (queue->abandoned_resume_allowed == SWITCH_TRUE) {