FS-9760 Removed the un-needed whitespace from the file
This commit is contained in:
parent
76f14e5a3b
commit
ff07c91c4e
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@ -1,4 +1,4 @@
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/*
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/*
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* FreeSWITCH Modular Media Switching Software Library / Soft-Switch Application
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* Copyright (C) 2005-2016, Anthony Minessale II <anthm@freeswitch.org>
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*
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@ -22,7 +22,7 @@
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* the Initial Developer. All Rights Reserved.
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*
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* Contributor(s):
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*
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*
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* Marc Olivier Chouinard <mochouinard@moctel.com>
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* Emmanuel Schmidbauer <e.schmidbauer@gmail.com>
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* Ítalo Rossi <italorossib@gmail.com>
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@ -44,7 +44,7 @@ SWITCH_MODULE_SHUTDOWN_FUNCTION(mod_callcenter_shutdown);
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SWITCH_MODULE_RUNTIME_FUNCTION(mod_callcenter_runtime);
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SWITCH_MODULE_LOAD_FUNCTION(mod_callcenter_load);
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/* SWITCH_MODULE_DEFINITION(name, load, shutdown, runtime)
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/* SWITCH_MODULE_DEFINITION(name, load, shutdown, runtime)
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* Defines a switch_loadable_module_function_table_t and a static const char[] modname
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*/
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SWITCH_MODULE_DEFINITION(mod_callcenter, mod_callcenter_load, mod_callcenter_shutdown, NULL);
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@ -192,7 +192,7 @@ static char members_sql[] =
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" serving_agent VARCHAR(255),\n"
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" serving_system VARCHAR(255),\n"
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" state VARCHAR(255)\n" ");\n";
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/* Member State
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/* Member State
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Waiting
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Answered
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*/
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@ -224,7 +224,7 @@ static char agents_sql[] =
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" no_answer_delay_time INTEGER NOT NULL DEFAULT 0,\n"
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" last_bridge_start INTEGER NOT NULL DEFAULT 0,\n"
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" last_bridge_end INTEGER NOT NULL DEFAULT 0,\n"
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" last_offered_call INTEGER NOT NULL DEFAULT 0,\n"
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" last_offered_call INTEGER NOT NULL DEFAULT 0,\n"
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" last_status_change INTEGER NOT NULL DEFAULT 0,\n"
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" no_answer_count INTEGER NOT NULL DEFAULT 0,\n"
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" calls_answered INTEGER NOT NULL DEFAULT 0,\n"
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@ -238,7 +238,7 @@ static char tiers_sql[] =
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" agent VARCHAR(255),\n"
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" state VARCHAR(255),\n"
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/*
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Agent State:
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Agent State:
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Ready
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Active inbound
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Wrap-up inbound
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@ -514,7 +514,7 @@ switch_cache_db_handle_t *cc_get_db_handle(void)
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{
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switch_cache_db_handle_t *dbh = NULL;
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char *dsn;
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if (!zstr(globals.odbc_dsn)) {
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dsn = globals.odbc_dsn;
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} else {
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@ -524,12 +524,12 @@ switch_cache_db_handle_t *cc_get_db_handle(void)
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if (switch_cache_db_get_db_handle_dsn(&dbh, dsn) != SWITCH_STATUS_SUCCESS) {
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dbh = NULL;
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}
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return dbh;
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}
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/*!
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* \brief Sets the queue's configuration instructions
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* \brief Sets the queue's configuration instructions
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*/
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cc_queue_t *queue_set_config(cc_queue_t *queue)
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{
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@ -538,7 +538,7 @@ cc_queue_t *queue_set_config(cc_queue_t *queue)
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queue->config_str_pool.pool = queue->pool;
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/*
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SWITCH _CONFIG_SET_ITEM(item, "key", type, flags,
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SWITCH _CONFIG_SET_ITEM(item, "key", type, flags,
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pointer, default, options, help_syntax, help_description)
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*/
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SWITCH_CONFIG_SET_ITEM(queue->config[i++], "strategy", SWITCH_CONFIG_STRING, 0, &queue->strategy, "longest-idle-agent", &queue->config_str_pool, NULL, NULL);
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@ -837,7 +837,7 @@ int cc_queue_count(const char *queue)
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switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Selection", event_name);
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switch_event_fire(&event);
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}
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}
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}
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return count;
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}
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@ -860,13 +860,13 @@ cc_status_t cc_agent_add(const char *agent, const char *type)
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goto done;
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}
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/* Add Agent */
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switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Adding Agent %s with type %s with default status %s\n",
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switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Adding Agent %s with type %s with default status %s\n",
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agent, type, cc_agent_status2str(CC_AGENT_STATUS_LOGGED_OUT));
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sql = switch_mprintf("INSERT INTO agents (name, system, type, status, state) VALUES('%q', 'single_box', '%q', '%q', '%q');",
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sql = switch_mprintf("INSERT INTO agents (name, system, type, status, state) VALUES('%q', 'single_box', '%q', '%q', '%q');",
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agent, type, cc_agent_status2str(CC_AGENT_STATUS_LOGGED_OUT), cc_agent_state2str(CC_AGENT_STATE_WAITING));
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cc_execute_sql(NULL, sql, NULL);
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switch_safe_free(sql);
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if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, CALLCENTER_EVENT) == SWITCH_STATUS_SUCCESS) {
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switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Agent", agent);
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switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Agent-Type", type);
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@ -878,7 +878,7 @@ cc_status_t cc_agent_add(const char *agent, const char *type)
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result = CC_STATUS_AGENT_INVALID_TYPE;
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goto done;
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}
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done:
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done:
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return result;
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}
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@ -914,7 +914,7 @@ cc_status_t cc_agent_get(const char *key, const char *agent, char *ret_result, s
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goto done;
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}
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if (!strcasecmp(key, "status") || !strcasecmp(key, "state") || !strcasecmp(key, "uuid") ) {
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if (!strcasecmp(key, "status") || !strcasecmp(key, "state") || !strcasecmp(key, "uuid") ) {
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/* Check to see if agent already exists */
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sql = switch_mprintf("SELECT %q FROM agents WHERE name = '%q'", key, agent);
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cc_execute_sql2str(NULL, NULL, sql, res, sizeof(res));
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@ -925,7 +925,7 @@ cc_status_t cc_agent_get(const char *key, const char *agent, char *ret_result, s
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if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, CALLCENTER_EVENT) == SWITCH_STATUS_SUCCESS) {
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char tmpname[256];
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if (!strcasecmp(key, "uuid")) {
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switch_snprintf(tmpname, sizeof(tmpname), "CC-Agent-UUID");
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switch_snprintf(tmpname, sizeof(tmpname), "CC-Agent-UUID");
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} else {
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switch_snprintf(tmpname, sizeof(tmpname), "CC-Agent-%c%s", (char) switch_toupper(key[0]), key+1);
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}
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@ -941,7 +941,7 @@ cc_status_t cc_agent_get(const char *key, const char *agent, char *ret_result, s
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}
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done:
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done:
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if (result == CC_STATUS_SUCCESS) {
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switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Get Info Agent %s %s = %s\n", agent, key, res);
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}
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@ -1186,7 +1186,7 @@ cc_status_t cc_tier_add(const char *queue_name, const char *agent, const char *s
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}
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done:
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done:
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return result;
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}
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@ -1250,7 +1250,7 @@ cc_status_t cc_tier_update(const char *key, const char *value, const char *queue
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} else {
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result = CC_STATUS_INVALID_KEY;
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goto done;
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}
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}
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done:
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if (result == CC_STATUS_SUCCESS) {
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switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Updated tier: Agent %s in Queue %s set %s = %s\n", agent, queue_name, key, value);
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@ -1286,7 +1286,7 @@ static switch_status_t load_agent(const char *agent_name, switch_event_t *params
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if ((x_agent = switch_xml_find_child(x_agents, "agent", "name", agent_name))) {
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const char *type = switch_xml_attr(x_agent, "type");
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const char *contact = switch_xml_attr(x_agent, "contact");
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const char *contact = switch_xml_attr(x_agent, "contact");
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const char *status = switch_xml_attr(x_agent, "status");
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const char *max_no_answer = switch_xml_attr(x_agent, "max-no-answer");
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const char *wrap_up_time = switch_xml_attr(x_agent, "wrap-up-time");
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@ -1565,8 +1565,8 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
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/* member is gone before we could process it */
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if (!member_session) {
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switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Member %s <%s> with uuid %s in queue %s is gone just before we assigned an agent\n", h->member_cid_name, h->member_cid_number, h->member_session_uuid, h->queue_name);
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sql = switch_mprintf("UPDATE members SET state = '%q', session_uuid = '', abandoned_epoch = '%" SWITCH_TIME_T_FMT "' WHERE system = 'single_box' AND uuid = '%q' AND state != '%q'",
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cc_member_state2str(CC_MEMBER_STATE_ABANDONED), local_epoch_time_now(NULL), h->member_uuid, cc_member_state2str(CC_MEMBER_STATE_ABANDONED));
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@ -1795,7 +1795,7 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
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switch_ivr_record_session(member_session, expanded, 0, NULL);
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if (expanded != h->record_template) {
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switch_safe_free(expanded);
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}
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}
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}
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Agent %s answered \"%s\" <%s> from queue %s%s\n",
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@ -1954,7 +1954,7 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
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case SWITCH_CAUSE_CALL_REJECTED:
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delay_next_agent_call = (h->reject_delay_time > delay_next_agent_call? h->reject_delay_time : delay_next_agent_call);
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break;
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/* Protection againts super fast loop due to unregistrer */
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/* Protection againts super fast loop due to unregistrer */
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case SWITCH_CAUSE_USER_NOT_REGISTERED:
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delay_next_agent_call = 5;
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break;
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@ -2161,7 +2161,7 @@ static int agents_callback(void *pArg, int argc, char **argv, char **columnNames
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} else {
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/* Map the Agent to the member */
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sql = switch_mprintf("UPDATE members SET serving_agent = '%q', serving_system = 'single_box', state = '%q'"
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" WHERE state = '%q' AND uuid = '%q' AND system = 'single_box'",
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" WHERE state = '%q' AND uuid = '%q' AND system = 'single_box'",
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agent_name, cc_member_state2str(CC_MEMBER_STATE_TRYING),
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cc_member_state2str(CC_MEMBER_STATE_WAITING), cbt->member_uuid);
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cc_execute_sql(NULL, sql, NULL);
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@ -2197,7 +2197,7 @@ static int agents_callback(void *pArg, int argc, char **argv, char **columnNames
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h->agent_status = switch_core_strdup(h->pool, agent_status);
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h->agent_type = switch_core_strdup(h->pool, agent_type);
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h->agent_uuid = switch_core_strdup(h->pool, agent_uuid);
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h->member_joined_epoch = switch_core_strdup(h->pool, cbt->member_joined_epoch);
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h->member_joined_epoch = switch_core_strdup(h->pool, cbt->member_joined_epoch);
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h->member_cid_name = switch_core_strdup(h->pool, cbt->member_cid_name);
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h->member_cid_number = switch_core_strdup(h->pool, cbt->member_cid_number);
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h->queue_name = switch_core_strdup(h->pool, cbt->queue_name);
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@ -2478,18 +2478,18 @@ static int members_callback(void *pArg, int argc, char **argv, char **columnName
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if (!strcasecmp(queue->strategy, "ring-progressively")) {
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switch_core_session_t *member_session = switch_core_session_locate(cbt.member_session_uuid);
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if (member_session) {
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switch_channel_t *member_channel = switch_core_session_get_channel(member_session);
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last_originated_call = switch_channel_get_variable(member_channel, "cc_last_originated_call");
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if (last_originated_call && switch_channel_ready(member_channel) && ((long) local_epoch_time_now(NULL) < atoi(last_originated_call) + ring_progressively_delay) && !switch_true(switch_channel_get_variable(member_channel, "cc_agent_found"))) {
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/* We wait for 500 ms here */
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switch_yield(500000);
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switch_core_session_rwunlock(member_session);
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goto end;
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}
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switch_core_session_rwunlock(member_session);
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}
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}
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@ -2654,7 +2654,7 @@ void *SWITCH_THREAD_FUNC cc_member_thread_run(switch_thread_t *thread, void *obj
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m->member_cancel_reason = CC_MEMBER_CANCEL_REASON_NO_AGENT_TIMEOUT;
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switch_channel_set_flag_value(member_channel, CF_BREAK, 2);
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}
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}
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}
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}
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@ -2702,7 +2702,7 @@ void *SWITCH_THREAD_FUNC cc_member_thread_run(switch_thread_t *thread, void *obj
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globals.threads--;
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switch_mutex_unlock(globals.mutex);
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return NULL;
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return NULL;
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}
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struct moh_dtmf_helper {
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@ -2798,7 +2798,7 @@ SWITCH_STANDARD_APP(callcenter_function)
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cc_execute_sql2str(NULL, NULL, sql, res, sizeof(res));
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switch_safe_free(sql);
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strncpy(member_uuid, res, sizeof(member_uuid));
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if (!zstr(member_uuid)) {
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sql = switch_mprintf("SELECT abandoned_epoch FROM members WHERE uuid = '%q'", member_uuid);
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cc_execute_sql2str(NULL, NULL, sql, res, sizeof(res));
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@ -2884,7 +2884,7 @@ SWITCH_STANDARD_APP(callcenter_function)
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}
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sql = switch_mprintf("INSERT INTO members"
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" (queue,system,uuid,session_uuid,system_epoch,joined_epoch,base_score,skill_score,cid_number,cid_name,serving_agent,serving_system,state)"
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" VALUES('%q','single_box','%q','%q','%q','%" SWITCH_TIME_T_FMT "','%d','%d','%q','%q','%q','','%q')",
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" VALUES('%q','single_box','%q','%q','%q','%" SWITCH_TIME_T_FMT "','%d','%d','%q','%q','%q','','%q')",
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queue_name,
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member_uuid,
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member_session_uuid,
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@ -2954,7 +2954,7 @@ SWITCH_STANDARD_APP(callcenter_function)
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if (moh_valid && moh_expanded) {
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switch_status_t status = switch_ivr_play_file(member_session, NULL, moh_expanded, &args);
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if (status == SWITCH_STATUS_FALSE /* Invalid Recording */ && SWITCH_READ_ACCEPTABLE(status)) {
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if (status == SWITCH_STATUS_FALSE /* Invalid Recording */ && SWITCH_READ_ACCEPTABLE(status)) {
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/* Sadly, there doesn't seem to be a return to switch_ivr_play_file that tell you the file wasn't found. FALSE also mean that the channel got switch to BRAKE state, so we check for read acceptable */
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_WARNING, "Couldn't play file '%s', continuing wait with no audio\n", cur_moh);
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moh_valid = SWITCH_FALSE;
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@ -3078,7 +3078,7 @@ static int list_result_callback(void *pArg, int argc, char **argv, char **column
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if (i < argc - 1) {
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cbt->stream->write_function(cbt->stream,"|");
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}
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}
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}
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cbt->stream->write_function(cbt->stream,"\n");
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}
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@ -3262,7 +3262,7 @@ SWITCH_STANDARD_API(cc_config_api_function)
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case CC_STATUS_INVALID_KEY:
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stream->write_function(stream, "%s", "-ERR Invalid Agent Update KEY!\n");
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goto done;
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case CC_STATUS_AGENT_NOT_FOUND:
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case CC_STATUS_AGENT_NOT_FOUND:
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stream->write_function(stream, "%s", "-ERR Agent not found!\n");
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goto done;
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default:
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@ -3314,7 +3314,7 @@ SWITCH_STANDARD_API(cc_config_api_function)
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switch_safe_free(sql);
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stream->write_function(stream, "%s", "+OK\n");
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}
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} else if (section && !strcasecmp(section, "tier")) {
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if (action && !strcasecmp(action, "add")) {
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if (argc-initial_argc < 2) {
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@ -3394,7 +3394,7 @@ SWITCH_STANDARD_API(cc_config_api_function)
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} else if (action && !strcasecmp(action, "del")) {
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if (argc-initial_argc < 2) {
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stream->write_function(stream, "%s", "-ERR Invalid!\n");
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goto done;
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goto done;
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} else {
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const char *queue = argv[0 + initial_argc];
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const char *agent = argv[1 + initial_argc];
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@ -3627,7 +3627,7 @@ done:
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SWITCH_STANDARD_JSON_API(json_callcenter_config_function)
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{
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cJSON *data = cJSON_GetObjectItem(json, "data");
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const char *error = NULL;
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const char *arguments = cJSON_GetObjectCstr(data, "arguments");
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@ -3655,7 +3655,7 @@ SWITCH_STANDARD_JSON_API(json_callcenter_config_function)
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cJSON *reply = cJSON_CreateArray();
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switch_hash_index_t *hi;
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switch_mutex_lock(globals.mutex);
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for (hi = switch_core_hash_first(globals.queue_hash); hi; hi = switch_core_hash_next(&hi)) {
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cJSON *o = cJSON_CreateObject();
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void *val = NULL;
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@ -3780,7 +3780,7 @@ SWITCH_STANDARD_JSON_API(json_callcenter_config_function)
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/* if nothing was executed from above, it should return error */
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return SWITCH_STATUS_FALSE;
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}
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/* Macro expands to: switch_status_t mod_callcenter_load(switch_loadable_module_interface_t **module_interface, switch_memory_pool_t *pool) */
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