Commit Graph

319 Commits

Author SHA1 Message Date
Marc Olivier Chouinard 81a038690a mod_callcenter: Make callcenter_config agent get return the value of the item requested. Also added queue param max-wait-time-with-no-agent-time-reached: If the max-wai-time-with-no-agent is already reached for the queue, then new caller can wait for x ammount of second before it kicked out of the queue rather than get rejected automaticly. 2010-10-29 22:41:14 -04:00
Anthony Minessale 1f0b951019 add fwd and rev message scroll keys as default and return to same message when doing a message forward 2010-10-26 10:55:15 -05:00
Andrew Thompson 6a83988674 Merge branch 'master' of git.freeswitch.org:freeswitch 2010-10-23 02:06:52 -04:00
Andrew Thompson 564940c274 Add FreeTDM to modules.conf.xml 2010-10-23 02:06:09 -04:00
Jeff Lenk d2ca8d4046 FS-2050 Core ODBC support for transactions with MSSQL 2010-10-21 16:18:54 -05:00
Andrew Thompson 4680cbb2dd mod_erlang_event: Update config file with new option and add some comments 2010-10-15 23:41:35 -04:00
Anthony Minessale e3c427ad28 fix default ptime for iLBC and make new configurable global map in switch.conf.xml 2010-10-08 17:04:22 -05:00
Marc Olivier Chouinard 8bd3513461 mod_callcenter: Add param to change the location or name of the sqlite database like to put it into a ramdisk 2010-10-01 23:01:03 -04:00
Moises Silva 400c785d4e add rtpip documentation to sangoma_codec.conf.xml 2010-09-30 15:47:01 -04:00
Marc Olivier Chouinard 30b2c6fe90 mod_callcenter: Few default config comment spelling check, thanks Diego 2010-09-21 20:02:37 -04:00
Moises Silva 5bb007889c update sangoma codec XML sample configuration file 2010-09-10 12:15:34 -04:00
Marc Olivier Chouinard 3482f95e72 mod_callcenter: Alot of cleanup. Added max-wait-time and max-wait-time-with-no-agent param to a queue.
max-wait-time : allow to make the caller quit the queue after X number of waited second.  The second one allow
max-wait-time-with-no-agent : This will wait for a range of second with no agent before kicking the member out of the queue.  This allow safe shift change with all agents login out and back in

I've changed the Event value from CC-Name to either CC-Agent or CC-Queue.  So watchout for your current event socket apps.  Sorry about this change.

Lot to be tested in this commit.  Please use Jira to post problems, and new feature request can be added at the bottom of the wiki page.
2010-09-08 00:07:19 -04:00
Marc Olivier Chouinard ab2529d4e1 mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position. 2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard 6558276a83 mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so) 2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard 86c9bed758 mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent. 2010-08-25 21:40:33 -04:00
Michael S Collins 7642dd2c88 Fix typo (thanks diegoviola) 2010-08-23 14:13:28 -07:00
Marc Olivier Chouinard 8082aa987e mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope). 2010-08-19 21:43:07 -04:00
Marc Olivier Chouinard 6980305f3a mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime. 2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard 42436e270c mod_callcenter: Add missing odbc db support (Not tested, please someone test this) 2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard ba09b96d1e mod_callcenter: Initial commit of the mod_callcenter application.
This module is in it early state of developpement.  You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
2010-08-13 09:48:37 -04:00
Anthony Minessale 6b91d451c1 add doc to the config 2010-08-04 09:58:14 -05:00
Mathieu Rene dc37716a29 mod_hash: oops, that meant to be commented out 2010-07-19 11:37:52 -04:00
Mathieu Rene 51bc65e299 mod_hash: add hash.conf.xml 2010-07-19 11:26:53 -04:00
Andrew Thompson 251d1f0689 Add commented out load directive for mod_erlang_event to modules.conf.xml 2010-07-12 13:08:14 -04:00
Di-Shi Sun 03abefdf07 Changed OSP TCP port from 1080 to 5045. 2010-07-07 15:41:09 +08:00
Di-Shi Sun dbf93daae8 Merge branch 'master' of ssh://git@git.freeswitch.org/freeswitch 2010-07-01 16:26:20 +08:00
Di-Shi Sun 32dbb191fd Added work mode option and support for outbound proxy. 2010-07-01 16:20:10 +08:00
Moises Silva 13a5f4eee0 update sangoma codec configuration 2010-06-29 22:25:28 -04:00
Brian West ae99b1a706 clean up 2010-06-25 14:10:56 -05:00
Mathieu Rene 8ac3bdca6e Add redis backend to limit 2010-06-22 00:16:50 -04:00
Rupa Schomaker e3654d611c mod_lcr: update custom_sql syntax 2010-06-19 20:34:55 -05:00
Rupa Schomaker 61fb1d72ca modules.conf.xml: limit -> db/hash 2010-06-19 19:04:19 -05:00
Mathieu Rene 4e44c977d7 move limit.conf to db.conf 2010-06-19 07:49:34 -05:00
Brian West 170404a41d default to 48k since most sound cards can do that 2010-06-04 11:50:17 -05:00
Michael Jerris 1339e2185f mod_java: Allow user defined java methods to be called at startup and shutdown of JVM (MODLANG-117) 2010-05-31 10:15:35 -04:00
Michael Jerris 988147a70b change build to use mod_spandsp instead of mod_fax and mod_voipcodecs 2010-05-31 09:57:44 -04:00
Michael Jerris a6e6514799 mod_spandsp: add start_tone_detect/stop_tone_detect app and api commands for tone and cadence detection (MODAPP-378) 2010-05-31 08:41:07 -04:00
Michael Jerris fa9a59a88b initial checkin of mod_fax/mod_voipcodecs merge into mod_spandsp 2010-05-24 05:38:17 -04:00
Mathieu Parent 89a1c41a9f Skinny: place autoload config 2010-05-21 12:15:58 +02:00
Brian West 085c1c49b2 update docs 2010-05-01 17:19:20 -05:00
Brian West 6436e6b242 Check in mod_osp from transnexus thank you. 2010-04-28 22:22:28 -05:00
Anthony Minessale 19dca2e3e9 add callee id to events and add global param verbose-channel-events and fsctl verbose_events [on|off] to globally configure verbose events 2010-04-27 16:52:40 -05:00
root e6129e045e added load/noload options for the supported codecs 2010-03-30 17:03:00 -04:00
Brian West 6066330774 FSCORE-580
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17129 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-29 14:02:49 +00:00
Moises Silva 05ee760528 add sangoma_codec.conf.xml sample configuration
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17122 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-27 22:20:14 +00:00
Michael Jerris 5903c2d350 change default to disable100continue, we don't acutally handle this case at all anyways, it just causes the request to fail
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17102 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-25 18:59:43 +00:00
Michal Bielicki 9fbb0b57f0 postgresql cdr module, requires some adjustments to make it more platform agnostic, good for solaris and centos
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17100 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-25 16:18:48 +00:00
Rupa Schomaker 5970ca045b MODAPP-409 - fix typo on conf file
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17084 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-23 20:53:26 +00:00
Rupa Schomaker 39255be81c MODAPP-409 - update default config with commented out examples
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@17082 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-23 17:14:01 +00:00
Michael Jerris ad4eb5e019 MODENDP-293
git-svn-id: http://svn.freeswitch.org/svn/freeswitch/trunk@16863 d0543943-73ff-0310-b7d9-9358b9ac24b2
2010-03-02 17:16:52 +00:00