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Add 'loose' option to joinempty and leavewhenempty which is almost exactly like 'strict' except it does not count paused queue members as unavailable. (issue #8263 reported by gnarf)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@47567 65c4cc65-6c06-0410-ace0-fbb531ad65f3
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2
CHANGES
2
CHANGES
@@ -59,3 +59,5 @@ Changes since Asterisk 1.4-beta was branched:
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setqueueentryvar options for each queue, see queues.conf.sample for details.
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* Brazilian Portuguese (pt-BR) in VM, and say.c was added via patch from cfassoni.
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* CID matching information is now shown when doing 'dialplan show'.
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* app_queue now has a 'loose' option which is almost exactly like 'strict' except it
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does not count paused queue members as unavailable.
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@@ -338,6 +338,7 @@ static AST_LIST_HEAD_STATIC(interfaces, member_interface);
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/* values used in multi-bit flags in call_queue */
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#define QUEUE_EMPTY_NORMAL 1
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#define QUEUE_EMPTY_STRICT 2
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#define QUEUE_EMPTY_LOOSE 3
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#define ANNOUNCEHOLDTIME_ALWAYS 1
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#define ANNOUNCEHOLDTIME_ONCE 2
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#define QUEUE_EVENT_VARIABLES 3
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@@ -488,6 +489,7 @@ static inline void insert_entry(struct call_queue *q, struct queue_ent *prev, st
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enum queue_member_status {
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QUEUE_NO_MEMBERS,
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QUEUE_NO_REACHABLE_MEMBERS,
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QUEUE_NO_UNPAUSED_REACHABLE_MEMBERS,
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QUEUE_NORMAL
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};
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@@ -501,18 +503,22 @@ static enum queue_member_status get_member_status(struct call_queue *q, int max_
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if (max_penalty && (member->penalty > max_penalty))
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continue;
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if (member->paused) continue;
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switch (member->status) {
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case AST_DEVICE_INVALID:
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/* nothing to do */
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break;
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case AST_DEVICE_UNAVAILABLE:
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result = QUEUE_NO_REACHABLE_MEMBERS;
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if (result != QUEUE_NO_UNPAUSED_REACHABLE_MEMBERS)
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result = QUEUE_NO_REACHABLE_MEMBERS;
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break;
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default:
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ast_mutex_unlock(&q->lock);
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return QUEUE_NORMAL;
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if (member->paused) {
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result = QUEUE_NO_UNPAUSED_REACHABLE_MEMBERS;
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} else {
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ast_mutex_unlock(&q->lock);
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return QUEUE_NORMAL;
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}
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break;
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}
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}
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@@ -903,14 +909,18 @@ static void queue_set_param(struct call_queue *q, const char *param, const char
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q->strategy = QUEUE_STRATEGY_RINGALL;
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}
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} else if (!strcasecmp(param, "joinempty")) {
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if (!strcasecmp(val, "strict"))
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if (!strcasecmp(val, "loose"))
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q->joinempty = QUEUE_EMPTY_LOOSE;
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else if (!strcasecmp(val, "strict"))
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q->joinempty = QUEUE_EMPTY_STRICT;
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else if (ast_true(val))
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q->joinempty = QUEUE_EMPTY_NORMAL;
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else
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q->joinempty = 0;
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} else if (!strcasecmp(param, "leavewhenempty")) {
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if (!strcasecmp(val, "strict"))
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if (!strcasecmp(val, "loose"))
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q->leavewhenempty = QUEUE_EMPTY_LOOSE;
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else if (!strcasecmp(val, "strict"))
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q->leavewhenempty = QUEUE_EMPTY_STRICT;
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else if (ast_true(val))
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q->leavewhenempty = QUEUE_EMPTY_NORMAL;
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@@ -1189,7 +1199,9 @@ static int join_queue(char *queuename, struct queue_ent *qe, enum queue_result *
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stat = get_member_status(q, qe->max_penalty);
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if (!q->joinempty && (stat == QUEUE_NO_MEMBERS))
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*reason = QUEUE_JOINEMPTY;
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else if ((q->joinempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS))
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else if ((q->joinempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS || stat == QUEUE_NO_UNPAUSED_REACHABLE_MEMBERS))
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*reason = QUEUE_JOINUNAVAIL;
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else if ((q->joinempty == QUEUE_EMPTY_LOOSE) && (stat == QUEUE_NO_REACHABLE_MEMBERS))
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*reason = QUEUE_JOINUNAVAIL;
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else if (q->maxlen && (q->count >= q->maxlen))
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*reason = QUEUE_FULL;
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@@ -2207,7 +2219,13 @@ static int wait_our_turn(struct queue_ent *qe, int ringing, enum queue_result *r
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}
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/* leave the queue if no reachable agents, if enabled */
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if ((qe->parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
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if ((qe->parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS || stat == QUEUE_NO_UNPAUSED_REACHABLE_MEMBERS)) {
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*reason = QUEUE_LEAVEUNAVAIL;
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ast_queue_log(qe->parent->name, qe->chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start);
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leave_queue(qe);
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break;
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}
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if ((qe->parent->leavewhenempty == QUEUE_EMPTY_LOOSE) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
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*reason = QUEUE_LEAVEUNAVAIL;
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ast_queue_log(qe->parent->name, qe->chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start);
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leave_queue(qe);
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@@ -3532,7 +3550,13 @@ check_turns:
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}
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/* leave the queue if no reachable agents, if enabled */
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if ((qe.parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
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if ((qe.parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS || stat == QUEUE_NO_UNPAUSED_REACHABLE_MEMBERS)) {
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record_abandoned(&qe);
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reason = QUEUE_LEAVEUNAVAIL;
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res = 0;
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break;
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}
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if ((qe.parent->leavewhenempty == QUEUE_EMPTY_LOOSE) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
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record_abandoned(&qe);
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reason = QUEUE_LEAVEUNAVAIL;
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res = 0;
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@@ -254,6 +254,8 @@ monitor-type = MixMonitor
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; no - callers cannot join a queue with no members
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; strict - callers cannot join a queue with no members or only unavailable
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; members
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; loose - same as strict, but paused queue members do not count as unavailable
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;
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;
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; ----------------------- TYPE MIXMONITOR OPTIONS -----------------------------
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;
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