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app_queue: Only compare calls at 1st position across queues when forcing longest waiting caller.

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This prevents a situation where a call joining at 1st position to a queue with calls
leads to a state where no callers are considered the longest waiting,
causing queues to stop offering calls.

Resolves: #1691
This commit is contained in:
serfreeman1337
2026-01-05 20:47:22 +05:00
committed by github-actions[bot]
parent a27114d45c
commit a741676a9d
1 changed files with 6 additions and 4 deletions
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apps/app_queue.c
+6 -4
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@@ -4758,10 +4758,12 @@ static int is_longest_waiting_caller(struct queue_ent *caller, struct member *me
* is already ringing at another agent. Ignore such callers; otherwise, all agents
* will be unused until the first caller is picked up.
*/
if (ch->start < caller->start && !ch->pending) {
ast_debug(1, "Queue %s has a call at position %i that's been waiting longer (%li vs %li)\n",
q->name, ch->pos, ch->start, caller->start);
is_longest_waiting = 0;
if (!ch->pending) {
if (ch->start < caller->start) {
ast_debug(1, "Queue %s has a call at position %i that's been waiting longer (%li vs %li)\n",
q->name, ch->pos, ch->start, caller->start);
is_longest_waiting = 0;
}
break;
}
ch = ch->next;