99 Commits

Author SHA1 Message Date
Marc Olivier Chouinard
a19d013d3e FS-5993 --resolve 2013-11-27 19:19:31 -05:00
Marc Olivier Chouinard
a34095a4b7 FS-5843 Give this a try 2013-10-04 15:47:19 -04:00
Marc Olivier Chouinard
9104aab9de FS-5843 --resolve Thanks 2013-10-04 15:21:27 -04:00
Marc Olivier Chouinard
c613c65446 --resolve FS-5478 2013-07-08 00:55:48 -04:00
Jeff Lenk
82292cced7 FS-3127 --resolve please reopen if not fixed 2013-07-06 12:52:21 -05:00
Nathan Neulinger
32adc789f6 make noexpandtab explicit in all vim modelines other than xml files 2013-06-25 11:50:17 -05:00
William King
f04842d4c8 Cleaning up logically dead code. 2013-05-25 07:02:49 -07:00
Marc Olivier Chouinard
74401ed00b FS-3924 --resolve 2013-01-27 15:06:43 -05:00
Marc Olivier Chouinard
da1f3c380e FS-3924 --resolve 2013-01-13 01:00:38 -05:00
Jeff Lenk
dc2c11f13f FS-4768 initial add of vs2012 build support 2012-12-29 14:57:15 -06:00
Marc Olivier Chouinard
026da2b33d FS-4890 --resolve
I've also added the CC-Agent-Called-Time and CC-Agent-Aborted-Time in case you find this useful also.
2012-11-29 15:42:46 -05:00
Marc Olivier Chouinard
7448b075b7 FS-4760 --resolve 2012-11-16 14:30:00 -05:00
Anthony Minessale
e1fe289672 refactor db stuff to use single string dsn to avoid code duplication and introduce switch_sql_queue_manager api to create transactional sql queues to aggregate a bunch of sql stmts into transactions 2012-10-09 20:20:32 -05:00
Anthony Minessale
464155c5cd more priority tweaks 2012-10-01 10:20:48 -05:00
Anthony Minessale
8bb55ed4bf abstract out originate_signal_bond to a function to avoid confustion and regressions 2012-05-29 13:10:15 -05:00
Marc Olivier Chouinard
09bef08b83 FS-4254 --resolve
I've changed the variable name from cc_export to cc_export_vars to be more consistant from the original patch
2012-05-25 13:45:02 -04:00
Ken Rice
c5554eb939 Copyright date update. 2012-04-18 11:52:02 -05:00
Ken Rice
cac6c262bb conf: add config files to module directories
The idea here is that the config files in the module directories will
serve as the canonical documentation of all module configuration
options.
2012-03-24 04:51:08 +00:00
Travis Cross
9fca678d84 mod_callcenter: add cc_outbound_cid_name_prefix
Prefixes the displayed caller_id_name when calling outbound agents
without affecting the caller_id_name of the underlying member channel.
2012-03-14 05:08:23 +00:00
Travis Cross
6cd86c5628 mod_callcenter: implement cc_outbound_announce
Playback one or more things to the agent based on a channel variable
of the member.  cc_outbound_announce may contain an array.
2012-03-14 05:08:23 +00:00
Travis Cross
b2aa332090 mod_callcenter: set cc_exit_key channel variable
If a member of a queue presses a digit specified in cc_exit_keys, the
caller will exit the queue and the variable cc_exit_key will be set to
the digit the caller pressed.
2012-03-14 05:08:22 +00:00
Travis Cross
bf5df02c7a mod_callcenter: support cc_exit_keys channel variable
If any digit in cc_exit_keys is pressed, the member will exit the
queue and the callcenter application.
2012-03-14 05:08:22 +00:00
Travis Cross
e0d235f59c mod_callcenter: style 2012-03-14 05:08:22 +00:00
Marc Olivier Chouinard
ce4256971b mod_callcenter: Small fix 2012-01-29 15:50:14 -05:00
Marc Olivier Chouinard
415d077941 FS-3823 --resolve 2012-01-22 11:50:27 -05:00
Marc Olivier Chouinard
9be51d5265 FS-3823 --resolve 2012-01-21 13:45:21 -05:00
Marc Olivier Chouinard
8e9dfba276 mod_callcenter: Bring up to date the max-wait-time-with-no-agent and max-wait-time-with-no-agent-time-reached param. I'll probably rename the param max-wait-time-with-no-agent-time-reached to something that actually make sense in the future 2011-12-10 20:45:25 -05:00
Marc Olivier Chouinard
d32ba761c9 --resolve FS-3657
mod_callcenter: Adapt mod_callcenter loopback agent fix to work with commit 2eae19e6
2011-11-02 17:49:46 -04:00
Marc Olivier Chouinard
4192195b80 FS-3503 --resolve mod_callcenter: add DNIS in some event, and add a few API like get uuid and get state for agent 2011-08-16 19:39:06 -04:00
Marc Olivier Chouinard
db5f504678 mod_callcenter: Quick fix againt major loop in wait time is set to 0 and the phone is not registred. 2011-07-17 17:00:38 -04:00
Michael S Collins
06fa4eee78 Make mod_callcenter API syntax WAY more readable 2011-07-15 18:53:57 -07:00
Marc Olivier Chouinard
b53fd77108 mod_callcenter: More changes to be more friendly/compliant/respectful with loopback channels. Brought to you by François Delawarde 2011-07-08 19:28:30 -04:00
Travis Cross
8a8b70b7a4 comment cleanup 2011-06-26 13:30:05 +00:00
Jeff Lenk
86d757d61b FS-3297 --resolve 2011-05-17 22:51:47 -05:00
Jeff Lenk
d495124f64 windows permanent fix for %I64d problems - all versions after vs2003 support %lld 2011-05-08 13:10:01 -05:00
Marc Olivier Chouinard
9ff8f53f05 mod_callcenter: Fix member been switch as abandoned when he was pickup by an agent FS-3281 2011-05-03 12:13:52 -04:00
Jeff Lenk
3829e2fda5 FS-3272 --resolve moc we need to discuss this with anthm catch me on irc thanks 2011-04-28 00:29:28 -05:00
Marc Olivier Chouinard
3484874f58 mod_callcenter: Apparently, it by design that only 1 of the 2 leg can continue the dialplan. So member are always A leg and agent are B leg. If you want to continue after hangup a call for the agent like in uuid standby mode, use the transfer_after_bridge feature. Sample example usage is on the mod_callcenter wiki page. 2011-04-26 00:15:15 -04:00
Marc Olivier Chouinard
debab81ce9 it the other way arround ! 2011-04-25 15:06:32 -04:00
Marc Olivier Chouinard
a2a09fb1d9 mod_callcenter: Try to make uuid-standby continue the dialplan. Let me know if this helped 2011-04-25 14:22:57 -04:00
Jeff Lenk
7470bf32a1 VS2010 add mod_callcenter to solution - not built by default 2011-04-25 07:12:30 -05:00
Marc Olivier Chouinard
37b14c9a31 mod_callcenter: Display an warning when MOH is invalid and resume wait with silence. FS-2740 2011-04-23 22:37:47 -04:00
Marc Olivier Chouinard
d3e3b39739 mod_callcenter: More temporary attempt to make it 32bit friendly 2011-04-23 17:01:35 -04:00
Marc Olivier Chouinard
568fa83642 mod_callcenter: Decided to take the easy way for portability for the moment. We expect time_t to be an integral anyway in the core, so I'll expect the same here. Should fix the problem with the partial change I did on i386 system 2011-04-23 11:55:56 -04:00
Marc Olivier Chouinard
cf1494f773 mod_callcenter: Fix for -Wunused-but-set-variable required compiler 2011-04-22 21:55:56 -04:00
Marc Olivier Chouinard
c63dd3ec39 mod_callcenter: Adding the VC project file for 2008 and 2010. Not tested 2011-04-22 19:42:46 -04:00
Marc Olivier Chouinard
f7e268a1c7 mod_callcenter: Quick changes to try to make it more multi platform friendly. Still need to find the best way to convert a string to time_t that is multi platform. 2011-04-22 19:40:14 -04:00
Marc Olivier Chouinard
6fbfff0f91 mod_callcenter: Should resolve problem when agent transfered a call to another queue. FS-2888 2011-04-22 03:01:08 -04:00
Marc Olivier Chouinard
366f7ca677 mod_callcenter: Changes lot of log file to include the uuid of the member. Also added a bunch of debug log entry to help debug an issue 2011-04-22 02:22:30 -04:00
Marc Olivier Chouinard
ac619fd0e8 mod_callcenter: Possible fix on unload module freeze when an member uuid changed or is gone 2011-04-22 01:42:47 -04:00